Senior ServiceNow Integration Architect

Lucid Investment Company; Riyadh; On-site; SAR 300,000 - 540,000; Full time

Job summary

Lucid Investment Company in Riyadh, Saudi Arabia is seeking a Senior ServiceNow Integration Specialist for an onsite engagement. You will architect, implement, and secure complex integrations between ServiceNow and ERP/CRM/security systems, including MID server deployments and OAuth-based credentials.

You will collaborate with architects and security teams, maintain API documentation, and ensure real-time data interoperability and robust connectivity across enterprise systems.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related discipline.
• Minimum of 6+ years of hands-on experience in software integration and ServiceNow platform customization.
• Strong expertise in ServiceNow Integration Hub, REST/SOAP web services, and scripted REST APIs.
• Practical knowledge of MID server architecture, LDAP/Active Directory, and SSO integrations.
• Proficient in JavaScript, JSON, XML, and asynchronous web protocols.
• Solid understanding of API security, OAuth 2.0, encryption standards, and firewall troubleshooting.
• Excellent analytical, troubleshooting, and communication skills.
• Legal work authorization, valid transferable Iqama, and residency in Saudi Arabia for onsite Riyadh work.

Responsibilities

• Architect, design, develop, test, and deploy complex inbound and outbound integrations across the ServiceNow platform.
• Build and maintain custom REST and SOAP web services, scripted REST APIs, and JSON/XML payload transformations.
• Configure and manage ServiceNow Integration Hub, Spokes, Flow Designer actions, and legacy workflow integrations.
• Deploy, configure, and maintain MID servers for secure internal network communication and data collection.
• Implement robust error handling, retry mechanisms, logging, and asynchronous event processing for high-volume data streams.
• Secure integration endpoints using OAuth 2.0, Basic Auth, mutual TLS, and encrypted API credentials.
• Troubleshoot API failures, payload errors, latency, and connectivity issues.
• Maintain detailed integration specifications, API docs, endpoint inventories, and runbooks.

Skills

ServiceNow Integration Hub

REST/SOAP web services

MID server

OAuth 2.0

JavaScript

LDAP/AD & SSO

API security

Troubleshooting

Education

Bachelor’s degree in CS/IT/related

Tools

MuleSoft

Dell Boomi

Kafka

Jira

Confluence

Job description

Lucid Investment Company in Riyadh, Saudi Arabia is seeking a Senior ServiceNow Integration Specialist for an onsite engagement. You will architect, implement, and secure complex integrations between ServiceNow and ERP/CRM/security systems, including MID server deployments and OAuth-based credentials.

You will collaborate with architects and security teams, maintain API documentation, and ensure real-time data interoperability and robust connectivity across enterprise systems.