Onsite SAP Delivery Coordinator – Cloud Applications

SSC Egypt; Riyadh; Hybrid; SAR 260,000 - 460,000; Part time

Job summary

SSC Egypt seeks an experienced Onsite Delivery Coordinator for Cloud Application Services in Riyadh. The role focuses on coordinating delivery between ASM, supplier consultants, and the customer in a hybrid onsite setting.

The candidate will manage tickets, ensure SLAs, validate deliverables, and drive collaboration across technical teams while supporting transitions and governance activities. 8+ years in SAP delivery is preferred.

Qualifications

• 8+ years of SAP delivery experience.
• Experience in onsite/customer-facing delivery coordination.
• Strong stakeholder management and governance skills.

Responsibilities

• Coordinate and distribute delivery tickets and topics to consultants and track progress.
• Prioritize tickets based on workload and customer requirements.
• Ensure agreed customer SLAs are achieved.
• Validate deliverables such as Technical Specifications, Change Requests, and effort estimates.
• Facilitate collaboration across technical and functional teams.
• Coordinate consultant availability through Transition, Operations, and Closure phases.
• Support business continuity and resource replacement activities.
• Act as escalation point for tickets, quality, governance, and customer issues.
• Represent supplier in executive escalations.
• Participate in governance meetings with CAS Delivery and Delivery Supplier Manager.
• Identify opportunities for optimization and improvements.

Skills

Delivery coordination

Stakeholder management

Customer-facing

Governance

Tools

SAP applications

Job description

SSC Egypt seeks an experienced Onsite Delivery Coordinator for Cloud Application Services in Riyadh. The role focuses on coordinating delivery between ASM, supplier consultants, and the customer in a hybrid onsite setting.

The candidate will manage tickets, ensure SLAs, validate deliverables, and drive collaboration across technical teams while supporting transitions and governance activities. 8+ years in SAP delivery is preferred.