Onsite L2 Production Support - Core Banking

Algoquad

Jeddah

On-site

SAR 120,000 - 180,000

Full time

6 days ago
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Job summary

Algoquad seeks an experienced L2 Production Support & Administration professional to maintain stability, performance, and security of enterprise banking platforms in Jeddah, Saudi Arabia. The role emphasizes incident handling, SQL investigations, and REST API troubleshooting with modern observability tools.

You will work closely with cross-functional teams, vendors, and stakeholders to ensure high availability and rapid RCA, across Temenos, Finacle, FLEXCUBE, and Fineract environments, with

Qualifications

  • Bachelor’s degree in Computer Science, IT, Software Engineering, Finance, or related discipline.
  • 3–5 years of L2 application support, production operations, or technical administration.
  • Strong SQL and production data investigation in relational databases.
  • Proven REST API, JSON, XML, HTTP protocols, and Postman skills.

Responsibilities

  • Provide L2 application and production support for banking, lending, and financial platforms.
  • Perform complex SQL queries and production data investigations to diagnose issues.
  • Test and troubleshoot REST APIs, JSON, XML, and HTTP requests with Postman.
  • Analyze logs with GCP Operations Suite, ELK, Grafana, or similar tools.
  • Support Temenos, Finacle, FLEXCUBE, Fineract, and related systems.

Skills

SQL proficiency
REST API testing
Log analysis
Observability tools
Core banking domain
Incident management
Arabic/English bilingual
Onsite readiness

Education

Bachelor's degree

Tools

Postman
Jira Service Management
ServiceNow
Docker
Kubernetes

Job description

Algoquad seeks an experienced L2 Production Support & Administration professional to maintain stability, performance, and security of enterprise banking platforms in Jeddah, Saudi Arabia. The role emphasizes incident handling, SQL investigations, and REST API troubleshooting with modern observability tools.

You will work closely with cross-functional teams, vendors, and stakeholders to ensure high availability and rapid RCA, across Temenos, Finacle, FLEXCUBE, and Fineract environments, with

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