IT Support Engineer — Onsite & Remote Network Support

Ninja ?? نينجا; Riyadh; Vor Ort; SAR 60.000 - 100.000; Vollzeit

Zusammenfassung

Ninja ?? نينجا is seeking an IT Support Engineer to install, configure, and maintain IT equipment, software, and networks. You will diagnose and resolve issues to keep daily operations running smoothly, with on-site and remote support across locations in Riyadh region.

Key tasks include onboarding/offboarding, asset management, ticket triage, and collaboration with internal teams and vendors while upholding security policies and device updates.

Qualifikationen

• Bachelor's degree in IT or related field required.
• Hands-on IT or desktop support experience.
• Strong knowledge of Windows OS and networking fundamentals.
• Experience with cloud productivity suites is preferred.

Aufgaben

• Provide onsite and remote technical support to employees across locations.
• Install, configure, and troubleshoot IT equipment.
• Troubleshoot network connectivity, including Wi‑Fi, LAN, and internet.
• Set up user devices, accounts, and access permissions per policy.
• Support onboarding/offboarding, including equipment allocation and collection.
• Log, prioritize, and resolve support tickets and escalate when needed.
• Maintain records of IT assets and technical documentation.
• Coordinate with teams and vendors to resolve issues.
• Follow security policies and support device updates and endpoint protection.

Kenntnisse

IT support

Desktop support

Windows

Networking

Microsoft 365

Google Workspace

Problem solving

Communication

Organizational skills

Task prioritization

Ausbildung

Bachelor's degree in Information Technology, Computer Science, or a related field

Tools

Microsoft 365

Google Workspace

Jobbeschreibung

Ninja ?? نينجا is seeking an IT Support Engineer to install, configure, and maintain IT equipment, software, and networks. You will diagnose and resolve issues to keep daily operations running smoothly, with on-site and remote support across locations in Riyadh region.

Key tasks include onboarding/offboarding, asset management, ticket triage, and collaboration with internal teams and vendors while upholding security policies and device updates.