On-site IT Support & Access Admin – Riyadh

Apexops; Riyadh; On-site; SAR 78,000 - 112,000; Full time

Benefits offered by this job

Health insurance

GOSI registration

Job summary

ARK47 Studio, a Saudi AI app by Apex Operations Company, seeks an IT Support/Help Desk professional to join our Riyadh team. You will set up devices, manage access, resolve day-to-day IT issues, and ensure security and inventory records.

Based in Riyadh or willing to relocate, you should have a bachelor’s degree or equivalent, 1+ year IT support experience, and knowledge of Windows, macOS, iPhone/Android, and Google Workspace or Microsoft 365. Arabic and English proficiency is required.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Based in Riyadh or willing to relocate.
• 1+ year in IT support or help desk; graduates in IT or CS welcome.
• Strong knowledge of Windows, macOS, iPhone/Android, Google Workspace or Microsoft 365.
• Arabic and English, spoken and written.

Responsibilities

• Set up work devices and accounts for new team members, and recover them when people leave.
• Solve the team’s day-to-day IT issues in person and online.
• Manage access to company tools, and keep a record of who has access to what.
• Apply basic security: updates, backups, password and two-factor settings.
• Keep an inventory of devices and licences, and report every month.

Skills

Windows

macOS

Mobile devices (iPhone/Android)

Google Workspace

Microsoft 365

Bilingual Arabic/English

IT help desk experience

Education

Bachelor’s degree or equivalent experience

Job description

ARK47 Studio, a Saudi AI app by Apex Operations Company, seeks an IT Support/Help Desk professional to join our Riyadh team. You will set up devices, manage access, resolve day-to-day IT issues, and ensure security and inventory records.

Based in Riyadh or willing to relocate, you should have a bachelor’s degree or equivalent, 1+ year IT support experience, and knowledge of Windows, macOS, iPhone/Android, and Google Workspace or Microsoft 365. Arabic and English proficiency is required.