OCC Liaison – Real-Time Rail Ops & Incident Coordination

SNC-Lavalin Arabia Co. Ltd. (L.L.C.); Riyadh; On-site; SAR 150,000 - 230,000; Full time

Benefits offered by this job

Tax-free salary

Life insurance coverage

Medical insurance

Annual leave balance

Company gratuity scheme

Discretionary bonus program

Annual flight contribution

Transportation & housing allowances

Employee Wellbeing Program

Job summary

AtkinsRéalis in Riyadh seeks an OCC Liaison Officer to serve as the primary link between the Operations Control Centre and field teams throughout the O&M phase. This role ensures smooth coordination and timely operational support across teams and contractors.

The position requires coordinating real-time information, supporting incident response, and maintaining structured communication protocols. A bachelor’s degree and 5+ years in control room operations are preferred.

Qualifications

• Bachelor’s degree in Operations, Transport Management, or related field.
• Minimum 5 years of experience in control room operations, preferably in metro/rail systems.
• Strong understanding of OCC operations and workflows.
• Experience in incident management and real-time operational coordination.
• Excellent communication and interpersonal skills.

Responsibilities

• Act as the primary communication channel between OCC and all relevant stakeholders
• Ensure seamless and efficient exchange of operational information
• Coordinate real-time updates, service adjustments, and operational instructions
• Support OCC in handling incidents, service disruptions, and emergency situations
• Ensure timely dissemination of alerts, operational data, and instructions to field teams
• Maintain structured communication protocols for routine and emergency operations
• Facilitate coordination between OCC, O&M Contractors, and technical teams
• Ensure alignment of operational priorities across all stakeholders
• Monitor information flow to ensure accuracy and timeliness
• Assist in operational reporting, coordination meetings, and reviews

Skills

Stakeholder coordination

Real-time communication

Control room operations

Incident management

Excellent communication

Education

Bachelor’s degree in Operations

Transport Management

Related field

Job description

AtkinsRéalis in Riyadh seeks an OCC Liaison Officer to serve as the primary link between the Operations Control Centre and field teams throughout the O&M phase. This role ensures smooth coordination and timely operational support across teams and contractors.

The position requires coordinating real-time information, supporting incident response, and maintaining structured communication protocols. A bachelor’s degree and 5+ years in control room operations are preferred.