NOC Engineer L1-L2 - 24x7 Data Center Ops

Zyagulf Information Technology LLC; Riyadh; On-site; SAR 67,000 - 112,000; Full time

Benefits offered by this job

Family Status

Medical Insurance

Self Spouse Up to 3 Children

Job summary

Zyagulf Information Technology UAE in Riyadh seeks a Network Operations Center NOC Engineer Level 1 to monitor data center and connectivity infrastructure around the clock, perform basic troubleshooting and escalation to ensure service availability.

ASAP joining is preferred, with a typical 15 to 20 day start window. You will work with DCIM, NMS, and OSS systems and interact with carriers and vendors to maintain SLA compliance.

Qualifications

• Minimum 2–4 years in Data Center infrastructure or telecom connectivity networks.
• Familiarity with DCIM, NMS and OSS systems is required.
• Hands-on experience with Ciena hardware (MCP, 6200) is a plus.
• Ability to work in 24x7 shift operations and communicate effectively.

Responsibilities

• Monitor infrastructure health and alarms across DCIM, NMS, OSS platforms.
• Perform initial troubleshooting and remote fault management; escalate as needed.
• Create and track trouble tickets; ensure accurate classification and priority.
• Coordinate with internal teams, service providers, and carriers during incidents.
• Prepare reports and dashboards on incidents, RCA, and trends.

Skills

NOC Engineer L1

Shift work

Monitoring

Communication

Education

Any IT degree

Tools

DCIM

NMS

OSS

Ciena MCP

Ciena 6200

IPOPs

IX

OTN

Job description

Zyagulf Information Technology UAE in Riyadh seeks a Network Operations Center NOC Engineer Level 1 to monitor data center and connectivity infrastructure around the clock, perform basic troubleshooting and escalation to ensure service availability.

ASAP joining is preferred, with a typical 15 to 20 day start window. You will work with DCIM, NMS, and OSS systems and interact with carriers and vendors to maintain SLA compliance.