Multi-Store Brand Trainer | Elevate Retail Performance

Apparel Group; Riyadh; On-site; SAR 100,000 - 156,000; Full time

Job summary

Apparel Group in Riyadh is seeking an Area Brand Trainer - Retail Performance to drive consistent brand execution across multiple stores by building frontline teams' knowledge, confidence and service capability. This role blends classroom learning with in-store coaching and product education to enhance selling and customer experience.

You will monitor KPIs, translate data into targeted training plans, and support succession planning for future leadership.

Qualifications

• Bachelor's degree in Business, Retail, or a related discipline.
• Approximately 2-3 years of experience in retail training, brand training, learning and development, or a comparable role supporting customer-facing teams.
• Experience working across several store locations is particularly relevant.

Responsibilities

• Deliver regular brand-specific training sessions across assigned retail locations.
• Conduct practical in-store learning focused on customer service, sales techniques, product knowledge, and brand standards.
• Facilitate onboarding programs for new employees entering the brand or store network.
• Organize refresher training for existing employees to reinforce key skills and operational expectations.
• Ensure training materials and delivery remain aligned with current brand standards and commercial priorities.
• Monitor individual and store KPIs to identify capability gaps and development requirements.
• Translate performance data into targeted training plans that address specific sales or service weaknesses.
• Customize coaching and learning activities according to store and employee performance.

Skills

Retail training

Brand training

Training delivery

Employee onboarding

Refresher training

In-store coaching

Product training

Customer service training

Sales training

Retail KPIs

Performance analysis

Training needs analysis

Performance improvement

Learning reinforcement

Succession planning

Talent development

High-potential identification

Development planning

Brand standards

Product knowledge

Selling techniques

Customer experience

Sales conversion

Training attendance records

Training reporting

Learning evaluation

Presentation skills

Facilitation

Multi-store training

Stakeholder communication

Retail operations

Education

Bachelor's degree in Business, Retail, or related discipline

Job description

Apparel Group in Riyadh is seeking an Area Brand Trainer - Retail Performance to drive consistent brand execution across multiple stores by building frontline teams' knowledge, confidence and service capability. This role blends classroom learning with in-store coaching and product education to enhance selling and customer experience.

You will monitor KPIs, translate data into targeted training plans, and support succession planning for future leadership.