Merchant Acquisition Specialist

Soholat; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Soholat in Riyadh, Saudi Arabia is seeking a results-driven Merchant Acquisition and Onboarding Specialist to identify target merchants, conduct field visits, present the platform, and onboard them to launch their first sales.

You will manage relationships, collect feedback, hit monthly acquisition targets, improve activation and conversion rates, and support merchants to become active sellers. Strong communication and negotiation skills and field presence are required.

Qualifications

• Experience in sales, business development, merchant acquisition, or account management.

Responsibilities

• Acquire target merchants through field visits and meetings.
• Onboard merchants including registration and product uploads.
• Develop and maintain merchant relationships and gather feedback.
• Hit monthly acquisition targets and improve activation/conversion rates.
• Report opportunities and challenges to management.

Job description

Acquire and onboard merchants and local business owners to the platform, helping them launch successfully and generate their first sales.

Key Responsibilities

Merchant Acquisition

• Identify and approach target merchants.
• Conduct field visits and meetings.
• Present the platform and its benefits.
• Build and maintain a merchant pipeline.
• Generate qualified merchant leads.

Merchant Onboarding

• Assist merchants with registration and account setup.
• Support product uploads and account activation.
• Coordinate the merchant's first live stream.
• Follow up until the first successful sale.

Relationship Management

• Build long-term merchant relationships.
• Gather merchant feedback and requirements.
• Report opportunities and challenges to management.
• Maintain regular communication with merchants.

Sales & Performance

• Achieve monthly acquisition targets.
• Increase merchant activation rates.
• Improve merchant conversion rates.
• Support merchants in becoming active sellers.
• Experience in sales, business development, merchant acquisition, or account management.
• Strong communication, negotiation, and persuasion skills.
• Ability to conduct field visits and face-to-face meetings.
• Self-motivated and results-driven.
• Familiarity with e-commerce or marketplace businesses is a plus.

KPIs

• Number of acquired merchants.
• Number of activated merchants.
• Number of merchants generating sales.
• Lead-to-signup conversion rate.
• Merchant activation rate.
• First-sale conversion rate.
• Merchant retention after 30 days