Medina Customer Service Pro — Immediate Start & Perks

JobCenter; Medina; On-site; SAR 53,000 - 64,000; Full time

Benefits offered by this job

Accommodation provided

Performance bonuses

Job summary

JobCenter in Medina, Saudi Arabia, is seeking a dynamic Call Center Representative to deliver excellent customer service through calls, emails, and chat. You will handle inquiries, resolve issues, and maintain records in a fast-paced environment.

The role requires fluent English, prior customer service experience, strong communication skills, and the ability to multitask under pressure. You must be available for flexible hours, including weekends, and relocation if needed; accommodation is

Qualifications

• Fluent in English; additional languages are a plus.
• Experience in customer service or call center environment.
• Excellent verbal and written communication skills.
• Ability to multitask and work efficiently under pressure.
• Strong problem-solving skills and attention to detail.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Answer incoming calls from customers professionally and courteously.
• Respond to email and chat messages promptly with accurate information.
• Identify and resolve customer inquiries efficiently.
• Escalate complex issues to the appropriate department or supervisor as needed.
• Follow up with customers on pending issues or requests.
• Meet individual and team performance targets.
• Maintain accurate records of all interactions with customers.

Skills

Fluent English

Customer service experience

Communication skills

Multitasking

Problem solving

Attention to detail

Flexible hours

Job description

JobCenter in Medina, Saudi Arabia, is seeking a dynamic Call Center Representative to deliver excellent customer service through calls, emails, and chat. You will handle inquiries, resolve issues, and maintain records in a fast-paced environment.

The role requires fluent English, prior customer service experience, strong communication skills, and the ability to multitask under pressure. You must be available for flexible hours, including weekends, and relocation if needed; accommodation is