English Call Center Rep — Flexible Hours + Visa & Housing

JobCenter; Medina; On-site; SAR 63,000 - 80,000; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship

Flight ticket to Medina on joining

Job summary

JobCenter in Medina, Saudi Arabia is seeking a Call Center Representative to handle incoming and outgoing calls with a focus on professional service. The role emphasizes English fluency and experience in call center environments.

Responsibilities include resolving inquiries, processing orders, and maintaining accurate records while adhering to company policies. The position offers full-time work with flexible hours and accommodation, plus visa sponsorship and a flight ticket to Medina on joining.

Qualifications

• Proven experience as a call center representative or a similar customer service role.
• Fluent in English with excellent communication skills (written and verbal).
• Ability to handle high volume of calls while maintaining quality standards.
• Familiarity with CRM systems and practices.

Responsibilities

• Answer incoming calls and respond to customer inquiries in a friendly and efficient manner.
• Provide information about products or services, take orders, or elevate calls to appropriate departments when necessary.
• Handle customer complaints and provide appropriate solutions within company policies.
• Keep accurate records of all interactions, transactions, and complaints.
• Follow communication procedures, guidelines, and policies while maintaining professionalism at all times.

Skills

English fluency

Customer service

Tools

CRM systems

Job description

JobCenter in Medina, Saudi Arabia is seeking a Call Center Representative to handle incoming and outgoing calls with a focus on professional service. The role emphasizes English fluency and experience in call center environments.

Responsibilities include resolving inquiries, processing orders, and maintaining accurate records while adhering to company policies. The position offers full-time work with flexible hours and accommodation, plus visa sponsorship and a flight ticket to Medina on joining.