Luxury Public Areas Supervisor | 5-Star Service

Ennismore; Saudi Arabia; On-site; SAR 240,000 - 320,000; Full time

Job summary

FAENA The Red Sea is seeking a Housekeeping Public Area Supervisor (Saudi National Only) to lead the Public Area Attendants in maintaining spotless lobby, guest areas, and staff spaces, in line with luxury standards.

The role requires ensuring readiness during peak guest periods, coaching staff, and coordinating with other departments. Saudi national applicants preferred, with a focus on safety, efficiency, and exceptional guest experience.

Qualifications

• Diploma or Certificate in Hospitality Management is required.
• Minimum 2 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory role.
• Experience with Forbes or 5-Diamond service standards preferred.
• Familiarity with Opera PMS and housekeeping management systems.
• Good understanding of hygiene, sanitation, and safety standards.
• Familiarity with housekeeping operations, schedules, and shift planning.
• Basic knowledge of inventory control for cleaning supplies and equipment.
• Experience in handling guest requests and maintaining service standards in public spaces.
• Good communication skills in English; additional languages are a plus.

Responsibilities

• Supervise housekeeping activities for public spaces, ensuring cleanliness and presentation of all guest and staff areas.
• Develop and manage daily task checklists and cleaning schedules for Public Area Attendants.
• Ensure readiness of high-traffic public areas during peak guest times.
• Provide coaching and reinforce brand standards to the team.
• Ensure proper use and storage of cleaning equipment and chemicals with safety in mind.
• Coordinate cleaning services with outsourced maintenance for public spaces.
• Maintain inventories and ensure timely replenishment of supplies.
• Assign tasks and monitor performance of housekeeping staff.
• Conduct quality inspections to uphold cleanliness and Forbes 5-star standards.
• Support onboarding and training of new team members.
• Interact with Front Office and Engineering to ensure seamless service delivery.

Skills

Leadership

Attention to detail

Communication (English)

Training

Guest service

Education

Diploma or Certificate in Hospitality Management

Tools

Opera PMS

Job description

FAENA The Red Sea is seeking a Housekeeping Public Area Supervisor (Saudi National Only) to lead the Public Area Attendants in maintaining spotless lobby, guest areas, and staff spaces, in line with luxury standards.

The role requires ensuring readiness during peak guest periods, coaching staff, and coordinating with other departments. Saudi national applicants preferred, with a focus on safety, efficiency, and exceptional guest experience.