Luxury Resort Housekeeping Supervisor

Ennismore; Umluj; On-site; SAR 67,000 - 100,000; Full time

Job summary

SLS The Red Sea in Saudi Arabia is seeking a Housekeeping Supervisor to ensure rooms and public areas meet the highest standards of cleanliness, comfort, and readiness. You will guide the floor team, inspect rooms, and collaborate with other departments to deliver a seamless guest experience.

The role requires supervising daily operations, coaching staff, and maintaining safety and grooming standards in a fast-paced resort environment.

Qualifications

• Diploma or qualification in Hospitality, Tourism, Hotel Management, or related field preferred.
• Previous experience in Housekeeping or hotel operations, preferably in a luxury setting.
• Supervisory or team-leading experience preferred.
• Strong attention to detail and organizational skills.
• Confident communication and interpersonal skills to guide and support a team.
• Basic proficiency in Microsoft Outlook, Excel, Word, and PowerPoint; OPERA PMS knowledge preferred.

Responsibilities

• Supervise daily housekeeping operations across assigned floors and areas.
• Assign and follow up on daily tasks for the housekeeping team.
• Inspect guest rooms and public areas to ensure cleanliness and presentation standards.
• Monitor arrivals, departures, VIPs, and guest requirements.
• Support daily briefings, coaching, and on-the-job training.
• Respond to guest requests and ensure proper follow-up.
• Coordinate with Front Office, Engineering, Laundry, and other departments.
• Monitor supplies, amenities, linen, equipment, and trolleys.
• Ensure safety, lost and found, key control, and procedures are followed.
• Support scheduling, attendance tracking, and daily reporting.
• Lead by example and maintain grooming and service standards.

Skills

Supervisory experience

Team leadership

Attention to detail

Communication skills

Proactive attitude

Education

Diploma in Hospitality or related field

Tools

OPERA PMS

Microsoft Office (Outlook, Excel, Word, PowerPoint)

Job description

SLS The Red Sea in Saudi Arabia is seeking a Housekeeping Supervisor to ensure rooms and public areas meet the highest standards of cleanliness, comfort, and readiness. You will guide the floor team, inspect rooms, and collaborate with other departments to deliver a seamless guest experience.

The role requires supervising daily operations, coaching staff, and maintaining safety and grooming standards in a fast-paced resort environment.