Luxury Housekeeping Floor Supervisor

Rosewood Red Sea; Saudi Arabia; On-site; SAR 60,000 - 100,000; Full time

Job summary

Rosewood Red Sea seeks a Floor Supervisor – Housekeeping to oversee cleanliness, maintenance, and presentation of guest floors and public areas. You will supervise housekeeping associates, inspect rooms and floors, and coordinate daily operations to meet luxury standards.

Role requires strong leadership and organizational skills to maintain guestrooms, pantries, and service areas at the highest level of cleanliness, safety, and guest satisfaction.

Qualifications

• Strong leadership and organizational skills.
• Experience in housekeeping operations preferred.
• Ability to manage guest requests and complaints.

Responsibilities

• Maintain knowledge of departmental policies, procedures, and standards.
• Ensure standards are maintained at a superior level daily by training and audits.
• Monitor operation of linen room, uniform room, floors, public areas, offices and storerooms.
• Inventory and control use of linen, amenities, cleaning supplies, and other housekeeping items.
• Prepare associates schedules and assignments daily.
• Resolve guest complaints promptly and follow up on issues.
• Maintain attendance, grooming, and daily training calendar for associates.
• Interact courteously with guests, staff and community members.
• Report malfunctions to Engineering and follow up as needed.
• Ensure equipment is maintained and floors stocked with supplies.
• Inspect and clean minibars per procedures.

Skills

Leadership

Organizational skills

Guest service

Job description

Rosewood Red Sea seeks a Floor Supervisor – Housekeeping to oversee cleanliness, maintenance, and presentation of guest floors and public areas. You will supervise housekeeping associates, inspect rooms and floors, and coordinate daily operations to meet luxury standards.

Role requires strong leadership and organizational skills to maintain guestrooms, pantries, and service areas at the highest level of cleanliness, safety, and guest satisfaction.