Luxury Housekeeping Supervisor – Resort Operations Lead

Accorhotel; Umluj; On-site; SAR 100,000 - 145,000; Full time

Job summary

SLS The Red Sea, a luxury resort on the Red Sea coast in Saudi Arabia, seeks a Housekeeping Supervisor to lead rooms and public areas to the highest standards of cleanliness and readiness.

You will guide the team on the floor, inspect rooms, and collaborate with Front Office and other departments to ensure an outstanding guest experience. Diploma in Hospitality preferred; luxury-hotel experience is advantageous.

Qualifications

• Diploma or qualification in Hospitality preferred.
• Experience in Housekeeping or hotel operations, preferably luxury.
• Supervisory or team-leading experience is preferred.
• Good understanding of housekeeping standards, room inspections, and daily hotel operations.
• Strong attention to detail and organizational skills.
• Confident communication and interpersonal skills with the ability to guide and support a team.
• Good English communication skills.
• Basic proficiency in Microsoft Outlook, Excel, Word, and PowerPoint; OPERA PMS knowledge preferred.
• Proactive, flexible, and comfortable in a fast-paced resort environment.

Responsibilities

• Supervise daily housekeeping operations across assigned floors and areas.
• Assign and follow up on daily tasks for the housekeeping team.
• Inspect guest rooms and public areas to ensure cleanliness and presentation standards.
• Monitor arrivals, departures, VIPs, and special guest requirements.
• Support daily briefings, coaching, and on-the-job training.
• Respond to guest requests and ensure proper follow-up.
• Coordinate with Front Office, Engineering, Laundry, and other resort departments.
• Monitor housekeeping supplies, amenities, linen, equipment, pantries, and trolleys.
• Ensure safety, lost and found, key control, and housekeeping procedures are followed.
• Support scheduling, attendance tracking, and daily operational reporting.
• Lead by example and maintain grooming, service, and professional standards.

Skills

Team leadership

Supervisory skills

Attention to detail

English communication

Customer service

Education

Diploma in Hospitality

Tools

OPERA PMS

Outlook

Excel

Word

PowerPoint

Job description

SLS The Red Sea, a luxury resort on the Red Sea coast in Saudi Arabia, seeks a Housekeeping Supervisor to lead rooms and public areas to the highest standards of cleanliness and readiness.

You will guide the team on the floor, inspect rooms, and collaborate with Front Office and other departments to ensure an outstanding guest experience. Diploma in Hospitality preferred; luxury-hotel experience is advantageous.