Luxury Hotel Waiter — Guest Experience

Sofitel; Makkah Region; On-site; SAR 36,000 - 72,000; Full time

Benefits offered by this job

Heartist rates discount

Global mobility opportunities

Continuous learning and development

Job summary

Sofitel at Accor in the Makkah region is seeking a Food and Beverage Attendant to welcome guests with warmth and provide personalized service in a luxury hotel environment.

You will take orders, serve with style, maintain pristine dining areas, and collaborate with kitchen and bar teams to ensure an exceptional guest experience. Saudis are encouraged to apply; English proficiency is valued.

Qualifications

• High school diploma or equivalent.
• Previous experience in food and beverage service, preferably in a luxury hotel.
• Excellent communication and customer service skills.
• Good command of English; additional languages are an advantage.
• Positive attitude, professional appearance, and strong teamwork skills.
• Ability to work flexible shifts, including weekends and holidays.
• Passion for hospitality and delivering outstanding guest experiences.

Responsibilities

• Welcome guests warmly and provide personalized, professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages according to Sofitel brand standards.
• Ensure tables and dining areas are clean, organized, and properly set up.
• Maintain excellent knowledge of menu items, ingredients, and daily promotions.
• Respond promptly to guest requests and handle complaints professionally.
• Coordinate with kitchen and bar teams to ensure smooth service.
• Follow food safety, hygiene, and sanitation standards.
• Upsell menu items and promote hotel outlets to maximize revenue.
• Ensure guest satisfaction and deliver an exceptional dining experience.

Skills

Customer service

Communication

Teamwork

English proficiency

Education

High school diploma

Job description

Sofitel at Accor in the Makkah region is seeking a Food and Beverage Attendant to welcome guests with warmth and provide personalized service in a luxury hotel environment.

You will take orders, serve with style, maintain pristine dining areas, and collaborate with kitchen and bar teams to ensure an exceptional guest experience. Saudis are encouraged to apply; English proficiency is valued.