Waiter (Saudi Only)

Accor; Makkah Region; On-site; SAR 31,000 - 47,000; Full time

Benefits offered by this job

Discounted Heartist rates across Accor

Global career growth opportunities

Continuous learning and development

Job summary

Accor, owners of Sofitel, seeks a guest-focused F&B service professional in the Makkah region. You will welcome guests, take orders, and serve with Sofitel standards, ensuring clean tables and a smooth dining experience.

Excellent English, teamwork, and a passion for hospitality are essential for delivering outstanding guest experiences. Flexibility to work weekends and holidays is required in this luxury hotel setting, with opportunities to upsell outlets and engage with guests to maximize

Qualifications

• High school diploma or equivalent.
• Previous experience in food and beverage service, preferably in a luxury hotel.
• Excellent communication and customer service skills.
• Good command of English; additional languages are an advantage.
• Positive attitude, professional appearance, and strong teamwork skills.
• Ability to work flexible shifts, including weekends and holidays.
• Passion for hospitality and delivering outstanding guest experiences.

Responsibilities

• Welcome guests warmly and provide personalized, professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages according to Sofitel brand standards.
• Ensure tables and dining areas are clean, organized, and properly set up.
• Maintain excellent knowledge of menu items, ingredients, and daily promotions.
• Respond promptly to guest requests and handle complaints professionally.
• Coordinate with kitchen and bar teams to ensure smooth service.
• Follow food safety, hygiene, and sanitation standards.
• Upsell menu items and promote hotel outlets to maximize revenue.
• Ensure guest satisfaction and deliver an exceptional dining experience.

Skills

Communication

Customer service

English language

Teamwork

Hospitality mindset

Education

High school diploma or equivalent

Job description

Responsibilities

Welcome guests warmly and provide personalized, professional service.

Take food and beverage orders accurately and efficiently.

Serve food and beverages according to Sofitel brand standards.

Ensure tables and dining areas are clean, organized, and properly set up.

Maintain excellent knowledge of menu items, ingredients, and daily promotions.

Respond promptly to guest requests and handle complaints professionally.

Coordinate with kitchen and bar teams to ensure smooth service.

Follow food safety, hygiene, and sanitation standards.

Upsell menu items and promote hotel outlets to maximize revenue.

Ensure guest satisfaction and deliver an exceptional dining experience.

Qualifications

High school diploma or equivalent.

Previous experience in food and beverage service, preferably in a luxury hotel.

Excellent communication and customer service skills.

Good command of English; additional languages are an advantage.

Positive attitude, professional appearance, and strong teamwork skills.

Ability to work flexible shifts, including weekends and holidays.

Passion for hospitality and delivering outstanding guest experiences.

Benefits

• Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
• Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
• Continuous learning and investment into your capability.

* This role is for Saudis only.