Luxury Guest Experience Specialist

The Ritz-Carlton Hotel Company, L.L.C.; Riyadh; On-site; SAR 67,000 - 100,000; Full time

Job summary

The Ritz-Carlton in Riyadh seeks a Guest Experience Expert to deliver exceptional service and memorable moments for guests throughout their stay. You will welcome guests, assist with requests, and contribute to smooth check-in and check-out experiences in a luxury setting.

Responsibilities include handling guest requests, processing operational tasks, and maintaining professional appearance and confidentiality while embodying The Ritz-Carlton Gold Standards of service.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Provide a wide range of services guiding guests through their stay.
• Process operational needs, complete reports, and share local highlights.
• Maintain safety, confidentiality, and professional appearance.
• Move around the space and assist with guest requests as needed.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton in Riyadh seeks a Guest Experience Expert to deliver exceptional service and memorable moments for guests throughout their stay. You will welcome guests, assist with requests, and contribute to smooth check-in and check-out experiences in a luxury setting.

Responsibilities include handling guest requests, processing operational tasks, and maintaining professional appearance and confidentiality while embodying The Ritz-Carlton Gold Standards of service.