Luxury Bell Concierge — Guest Service & Luggage Expert

Rosewood Hotel Group; Tabuk; On-site; SAR 67,000 - 100,000; Full time

Job summary

Rosewood Hotel Group in Tabuk is seeking a Bell Associate to transport guest luggage, escort guests to rooms, and inform them about hotel services and local attractions. The role requires delivering exceptional service in a luxury environment and maintaining Rosewood standards at all times.

You will handle luggage movement across arrivals, room changes, and departures, assist guests with requests, and contribute to a seamless first impression during their stay.

Qualifications

• 2+ years’ experience in luxury resort concierge or bell desk.
• High school diploma; hospitality training a plus.
• Fluency in English; other languages preferred.

Responsibilities

• Escort guests to rooms and inform about services and local attractions.
• Transport luggage and manage luggage storage.
• Maintain cleanliness and safety; follow SOPs and safety guidelines.

Skills

Customer service

Luggage handling

Communication

Emotional intelligence

Education

High school diploma or equivalent

Tools

Hotel systems

Job description

Rosewood Hotel Group in Tabuk is seeking a Bell Associate to transport guest luggage, escort guests to rooms, and inform them about hotel services and local attractions. The role requires delivering exceptional service in a luxury environment and maintaining Rosewood standards at all times.

You will handle luggage movement across arrivals, room changes, and departures, assist guests with requests, and contribute to a seamless first impression during their stay.