Luxury Butler - Guest Services Champion

Rosewood Hotel Group; Umluj; On-site; SAR 60,000 - 120,000; Full time

Job summary

Rosewood Hotel Group in Umluj, Saudi Arabia, seeks a Guest Services Associate - Butler to deliver elegant, personalized service, manage guests' needs, and uphold Rosewood standards throughout stays.

You will coordinate with multiple departments, handle room preparations, and assist with arrivals and departures, ensuring seamless experiences. Fluency in English and a proactive, detail-oriented mindset are essential.

Qualifications

• Minimum 1–2 years of experience in a Butler, Guest Services, or similar luxury-hospitality role.
• Proficient in computer systems and smart devices.
• Excellent verbal and written communication in English.

Responsibilities

• Provide elegant, discreet, and anticipatory service to all guests throughout their stay.
• Assist guests with in-room needs, special requests, and personalized services.
• Coordinate with multiple departments to ensure room readiness and guest satisfaction.
• Maintain knowledge of hotel services, amenities, and hours to communicate confidently to guests.

Skills

Guest Services

Butler Experience

English Proficiency

Tools

Computer Systems

Job description

Rosewood Hotel Group in Umluj, Saudi Arabia, seeks a Guest Services Associate - Butler to deliver elegant, personalized service, manage guests' needs, and uphold Rosewood standards throughout stays.

You will coordinate with multiple departments, handle room preparations, and assist with arrivals and departures, ensuring seamless experiences. Fluency in English and a proactive, detail-oriented mindset are essential.