Loyalty & Monetization Growth Lead

silqfi; Saudi Arabia; On-site; SAR 240,000 - 420,000; Full time

Job summary

SILQFi is seeking a Growth Lead – Retention & Monetization in Saudi Arabia to own the customer lifecycle and monetize the loyalty ladder for Omni POS users. You will design tiered rewards, run lifecycle campaigns, and work with the Growth Squad and Omni Product Team to improve LTV and repeat usage.

You’ll build the in-app dashboard, model unit economics, and craft cross-sell loops to scale revenue while preserving healthy margins. Fluency in English and Arabic is preferred.

Qualifications

• Up to 2 years of experience in loyalty or customer-value management (CVM), retention strategy, lifecycle marketing or a related growth role.
• A genuine customer-discovery mindset — you dig into why customers stay, leave, and buy again. This curiosity is the heart of the role.
• Professional fluency in both English and Arabic, spoken and written.
• Comfort with numbers and a working intuition for unit economics.
• A degree in Finance, Economics, Marketing, Industrial Engineering, or equivalent practical experience.

Responsibilities

• Own the Customer Growth Ladder (tiered rewards).
• Talk to customers regularly to understand what drives app usage, repeat usage, loyalty and churn- and feed those insights straight into the roadmap.
• Design tiered and gamified reward logic and trigger-based lifecycle campaigns that increase repeat usage and tier migration.
• Take ownership of building the in-app dashboard together with the Growth Squad.
• Model reward costs and unit economics (LTV, churn, margin) so monetization scales profitably.
• Grow financed volume as a share of total GTV through well-designed cross-sell loops.

Skills

Loyalty & CVM

Retention strategy

Lifecycle marketing

Growth analytics

English & Arabic fluency

Education

Finance, Economics, Marketing, Industrial Engineering

Tools

OneSignal

CleverTap

Braze

MoEngage

Job description

SILQFi is seeking a Growth Lead – Retention & Monetization in Saudi Arabia to own the customer lifecycle and monetize the loyalty ladder for Omni POS users. You will design tiered rewards, run lifecycle campaigns, and work with the Growth Squad and Omni Product Team to improve LTV and repeat usage.

You’ll build the in-app dashboard, model unit economics, and craft cross-sell loops to scale revenue while preserving healthy margins. Fluency in English and Arabic is preferred.