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Sungrow MENA & Central Asia seeks a senior technical customer engagement lead to manage C&I accounts across Saudi Arabia, based in Dammam. The role requires deep PV and BESS knowledge, strong presentation skills, and fluency in English and Arabic. Frequent travel within KSA and internationally is expected.
You will coordinate with Sales, Solutions, and Technical teams to tailor content, maintain market-specific docs, and drive customer success in a fast-growing market.
Lead Sungrow's customer engagement strategy across Commercial, Industrial, and Residential (C&I) accounts in Saudi Arabia.
Build and maintain strong relationships with key stakeholders, decision-makers, and technical influencers.
Plan and conduct structured customer meetings, delivering both corporate and technical presentations to customer needs.
Localize and maintain PV&ESS product documentation for the KSA market, including grid codes, regulations, project references, and market-specific content.
Provide customers with updates on certifications, approvals, project milestones, and strategic company developments.
Prepare customized technical presentation materials for customer visits.
Maintain records of customer contacts and share account insights with Sales teams to support business growth.
Work with Technical Team for solution understandingand client meeting.
Works with KSA C&I Sales owners (Accounts Manager, Key Accounts Manager, BD Manager) to align on
C&I accounts, schedule engagements, and share structured account intelligence.
Works with Solutions teams to validate technical content and route advanced technical topics.
Works with MEA/HQ marketing/product teams for content governance, approvals, and launch
communications.
Works with Service pre-sales when trainings include commissioning, grid compliance, or service packages.
Degree: Bachelor’s degree in Engineering or a related technical field (Electrical / Power / Renewable Energy
preferred).
7+ years in customer-facing technical roles: applications engineering, solutions engineering, technical
sales, or pre-sales in the energy sector. Pure marketing / sales backgrounds will not be considered.
Strong presentation skills across technical and non-technical audiences.
Fluent English and Arabic.
Willingness to travel frequently within KSA and regularly internationally.
Deep PV and BESS knowledge required: inverter sizing, storage architecture, grid codes, single-line
diagrams, commissioning
Based in Dammam