Key Account Manager, MMS (Medication Management Solutions) - Jeddah

BD; Saudi Arabia; Remote; SAR 290,000 - 580,000; Full time

Job summary

BD is seeking a seasoned Key Account Manager for the Western Region of Saudi Arabia, based in Jeddah or Taif. You will manage strategic healthcare accounts, collaborate with sales and internal teams, and drive growth through proactive account development and strong relationships with clinical and procurement stakeholders.

Ideal candidates hold a healthcare-related degree and at least 3 years of KAM or healthcare sales experience, with proven ability to meet targets and travel across the Western

Qualifications

• Bachelor's degree or equivalent in a healthcare-related field.
• Minimum of 3 years of experience in Key Account/Strategic Account Management or Healthcare Sales.
• Proven track record of achieving sales targets and driving growth within healthcare accounts.
• Experience working with CRM systems, preferably Salesforce (SFDC).

Responsibilities

• Achieve assigned territory sales targets and business objectives.
• Develop and execute short- and long-term account growth strategies.
• Manage key accounts to grow revenue and ensure customer retention.
• Identify and convert new business opportunities within existing/target accounts.
• Build relationships with decision-makers, clinical stakeholders, procurement, and exec management.
• Conduct regular customer visits to assess needs, market opportunities and risks.
• Report to Sales Manager on activities, market developments, and performance.
• Lead commercial activities related to quotations, tenders, and proposals.
• Collaborate with distribution partners to ensure product availability and satisfaction.
• Maintain CRM records of interactions, opportunities, and forecasts.
• Monitor market trends and healthcare developments for growth.
• Support educational programs and customer engagement with Marketing/Clinical teams.
• Represent BD at conferences, exhibitions, and events as required.
• Collaborate with cross-functional teams across Clinical, Service, Marketing, Supply Chain, Finance, and Business Development.
• Ensure timely follow-up on customer requirements and inquiries.
• Drive account penetration through cross-selling, upselling, and increased MMS utilization.

Skills

CRM experience

Negotiation

Stakeholder management

Account management

Sales forecasting

Education

Bachelor's degree in Pharmacy, Nursing, Biomedical Engineering, Medical Laboratory Sciences or related healthcare field

Tools

Salesforce (SFDC)

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Our vision for Medication Management Solutions at BD

With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.

About the Role

The Key Account Manager will be responsible for managing and growing strategic healthcare accounts across the Western Region of Saudi Arabia , working closely with the sales team to achieve targets in line with the annual business plan and commercial objectives. The role requires building strong customer relationships, identifying growth opportunities, driving account expansion, and ensuring customer satisfaction through effective account management, business development, and collaboration with internal stakeholders.

Job Location – Jeddah or Taif

Main Responsibilities Will Include:

• Achieving assigned territory sales targets and business objectives for the fiscal year.
• Developing and executing short-term and long-term account growth strategies.
• Managing key accounts to achieve targeted revenue growth, profitability, and customer retention.
• Identifying and converting new business opportunities within existing and target accounts.
• Building strong relationships with key decision-makers, clinical stakeholders, procurement teams, and executive management.
• Conduct regular customer visits to assess account needs, market opportunities, and business risks.
• Reporting regularly to the Sales Manager or Sales Director on sales activities, market developments, competitor activities, and account performance.
• Leading commercial activities related to quotations, tenders, and customer proposals.
• Collaborating with distribution partners to ensure product availability, supply continuity, and customer satisfaction.
• Maintaining accurate records of customer interactions, opportunities, forecasts, and territory activities through CRM systems.
• Monitoring market trends, competitive landscape, and healthcare developments to identify growth opportunities.
• Supporting educational programs, workshops, and customer engagement initiatives in collaboration with Marketing and Clinical teams.
• Representing BD at conferences, exhibitions, and customer events as required.
• Collaborating with cross-functional teams including Clinical, Service, Marketing, Supply Chain, Finance, and Business Development.
• Ensuring timely follow-up on customer requirements, inquiries, and business opportunities.
• Driving account penetration through cross-selling, upselling, and increased utilization of MMS solutions.

About You

• Bachelor's degree or equivalent in Pharmacy, Nursing, Biomedical Engineering, Medical Laboratory Sciences or another healthcare-related field.
• Minimum of 3 years of experience in Key Account Management, Strategic Account Management, Healthcare Sales, Medical Devices, or Healthcare Solutions.
• Proven track record of achieving sales targets and driving business growth within healthcare accounts.
• Strong customer relationship management, negotiation, and stakeholder management skills.
• Experience working with CRM systems, preferably Salesforce (SFDC).
• Self-starter who can work independently while collaborating effectively within a dynamic team environment.
• Strong business acumen, communication, presentation, and organizational skills.
• Ability to travel extensively throughout the Western Region of Saudi Arabia .

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers .

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

SAU Riyadh - Centria Office Building

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.