Key Account Manager, MMS (Medication Management Solutions)

BD; Jeddah; On-site; SAR 180,000 - 300,000; Full time

Job summary

BD is expanding its Medication Management Solutions business in Saudi Arabia. The Key Account Manager will lead strategic healthcare accounts in the Western Region (Jeddah, Taif), collaborating with sales, marketing, and clinical teams to drive growth and ensure customer satisfaction.

You will manage targets, develop growth strategies, build relationships with buyers and executives, lead bids and tenders, and coordinate with distribution partners to ensure product availability and revenue growth

Qualifications

• Bachelor's degree or equivalent in healthcare-related field.
• Minimum 3 years of experience in Key Account Management or healthcare sales.
• Proven track record of achieving sales targets and growth in healthcare accounts.
• Strong CRM and stakeholder management capabilities; Salesforce experience preferred.

Responsibilities

• Achieve assigned territory sales targets and business objectives for the fiscal year.
• Develop and execute short-term and long-term account growth strategies.
• Manage key accounts to achieve revenue growth, profitability and customer retention.
• Build relationships with decision-makers, procurement, and clinical stakeholders.

Skills

Relationship management

Negotiation

Stakeholder management

Strategic thinking

Education

Bachelor's degree in healthcare or related field

Tools

Salesforce (SFDC)

Job description

About the Role

Our vision for Medication Management Solutions at BD With our technical capabilities the Medication Management Solutions MMS team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed reducing inefficiency and waste for nursing and pharmacy teams.

The Key Account Manager will be responsible for managing and growing strategic healthcare accounts across the Western Region of Saudi Arabia working closely with the sales team to achieve targets in line with the annual business plan and commercial objectives. The role requires building strong customer relationships identifying growth opportunities driving account expansion and ensuring customer satisfaction through effective account management business development and collaboration with internal stakeholders.

Job Location

Jeddah or Taif

Main Responsibilities

• Achieving assigned territory sales targets and business objectives for the fiscal year
• Developing and executing short-term and long-term account growth strategies
• Managing key accounts to achieve targeted revenue growth profitability and customer retention
• Identifying and converting new business opportunities within existing and target accounts
• Building strong relationships with key decision-makers clinical stakeholders procurement teams and executive management
• Conduct regular customer visits to assess account needs market opportunities and business risks
• Reporting regularly to the Sales Manager or Sales Director on sales activities market developments competitor activities and account performance
• Leading commercial activities related to quotations tenders and customer proposals
• Collaborating with distribution partners to ensure product availability supply continuity and customer satisfaction
• Maintaining accurate records of customer interactions opportunities forecasts and territory activities through CRM systems
• Monitoring market trends competitive landscape and healthcare developments to identify growth opportunities
• Supporting educational programs workshops and customer engagement initiatives in collaboration with Marketing and Clinical teams
• Representing BD at conferences exhibitions and customer events as required
• Collaborating with cross-functional teams including Clinical Service Marketing Supply Chain Finance and Business Development
• Ensuring timely follow-up on customer requirements inquiries and business opportunities
• Driving account penetration through cross-selling upselling and increased utilization of MMS solutions

Qualifications

• Bachelor's degree or equivalent in Pharmacy, Nursing, Biomedical Engineering, Medical Laboratory Sciences or another healthcare-related field.
• Minimum of 3 years of experience in Key Account Management, Strategic Account Management, Healthcare Sales, Medical Devices, or Healthcare Solutions.
• Proven track record of achieving sales targets and driving business growth within healthcare accounts.
• Strong customer relationship management, negotiation, and stakeholder management skills.
• Experience working with CRM systems, preferably Salesforce (SFDC).
• Self-starter who can work independently while collaborating effectively within a dynamic team environment.
• Strong business acumen, communication, presentation, and organizational skills.
• Ability to travel extensively throughout the Western Region of Saudi Arabia.