Key Account Manager

Nuclei; Riyadh; On-site; SAR 279,000 - 424,000; Full time

Job summary

Nuclei is seeking a Key Account Manager to own and grow strategic bank accounts across KSA and beyond. You will nurture B2B relationships, ensure high client satisfaction, and drive growth by partnering with banks to adopt Nuclei’s SaaS offerings.

The ideal candidate will manage onboarding to renewal, build executive relationships, and tailor proposals to fit digital banking strategies, while coordinating with product, tech and operations teams to enable timely launches.

Qualifications

• 3 to 5 years’ experience in B2B sales/account management/client success/business development
• Based in KSA (mandatory)
• Excellent communication, presentation, stakeholder management skills
• Strong relationship-building skills and ability to connect with senior decision-makers in banks
• Good business sense, comfortable with SaaS-based, enterprise sales cycles
• Self-starter, proactive, comfortable working in a dynamic, agile work environment
• Ability to work cross-functionally internally and coordinate delivery & operations

Responsibilities

• Manage end-to-end account lifecycle for banks from onboarding to adoption and renewal
• Build strong relationships with stakeholders at banks: senior management, digital-banking heads, product/ops lead
• Understand the bank’s customer segments and digital strategy; tailor proposals leveraging Nuclei’s marketplace, SaaS marketplace, subscription bundles
• Coordinate with internal teams (product, tech, operations) to ensure timely integration and launch
• Monitor account health: usage, transaction volumes, customer adoption and drive upsell/cross-sell
• Ensure high client satisfaction; serve as trusted advisor on strategy, not just a vendor
• Provide feedback to help shape Nuclei’s product roadmap based on customer needs and market feedback.

Skills

B2B sales

Account management

Stakeholder management

Communication skills

Presentation skills

Relationship-building

Cross-functional collaboration

Self-starter

Tools

CRM systems

Job description

Why are we building Nuclei?

Nuclei is a product company working with 25+ leading BFSI and telecom enterprises.

Why are we building Nuclei?

Nuclei is a product company working with 25+ leading BFSI and telecom enterprises.

Before we started Nuclei, we listed down a few guiding principles. These were essentially the learnings from our previous startups/companies:

• Think big, think global
• Build a sustainable company, from various perspectives
• Build for the long term, take long term decisions.
• Leverage distribution

All the above points came together to form Nuclei's vision - "To build a well-respected global product company."

What will you do?

As a Key Account Manager, you will own and grow strategic bank accounts (existing and new) across KSA and beyond. The ideal candidate will nurture strong B2B relationships, ensure high client satisfaction, and drive growth by partnering with banks to adopt and expand Nuclei’s suite of offerings.

• Manage end-to-end account lifecycle for banks from onboarding to adoption and renewal
• Build strong relationships with stakeholders at banks: senior management, digital-banking heads, product/ops lead
• Understand the bank’s customer segments and digital strategy; tailor proposals leveraging Nuclei’s marketplace, SaaS marketplace, subscription bundles
• Coordinate with internal teams (product, tech, operations) to ensure timely integration and launch
• Monitor account health: usage, transaction volumes, customer adoption and drive upsell/cross-sell
• Ensure high client satisfaction; serve as trusted advisor on strategy, not just a vendor
• Provide feedback to help shape Nuclei’s product roadmap based on customer needs and market feedback.

Who Should Apply

• 3 to 5 years’ experience in B2B sales/account management/client success/business development, ideally within fintech/banking /SaaS domain
• Based in KSA (mandatory)
• Excellent communication, presentation, stakeholder management skills
• Strong relationship-building skills and ability to connect with senior decision-makers in banks
• Good business sense, comfortable with SaaS-based, enterprise sales cycles
• Self-starter, proactive, comfortable working in a dynamic, agile work environment
• Ability to work cross-functionally internally and coordinate delivery & operations