ITSM Solutions Sales Lead

Alnafitha IT; Saudi Arabia; On-site; SAR 90,000 - 150,000; Full time

Job summary

Alnafitha IT, based in Saudi Arabia, seeks a Solution Sales Specialist - ITSM to join our Sales Department, building relationships with major clients and selling IT solutions across Microsoft, AWS, ITSM, and related services.

You will lead accounts, coordinate cross-functional teams, and drive revenue while maintaining a customer-centric focus. The role emphasizes long-term partnerships, target achievement, and strategic solution selling.

Qualifications

• 5+ years' experience in enterprise sales or related roles.
• Sales experience in IT Service Management domains (ITSM), ISO Consultation Services.
• Hands-on experience with CRM software and account management systems.

Responsibilities

• Maintains and grows existing customers by building long-term relationships.
• Meets assigned targets for profitable sales growth in the assigned product line.
• Leads demand-generating marketing activities in the assigned market for the product specialty.
• Establishes productive relationships with key personnel in assigned customer accounts.
• Coordinates involvement of company personnel to meet account performance objectives and customer expectations.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts addressing customer needs and coordinates with necessary personnel.
• Prepares weekly, monthly, quarterly, and annual reports and forecasts.

Skills

Enterprise sales

Negotiation skills

Relationship building

Verbal communication

Presentation skills

Customer-centric

Education

Bachelor’s degree in Computer Science or Business Administration

ITIL Foundation

Tools

CRM software

Account management systems

Job description

Alnafitha IT, based in Saudi Arabia, seeks a Solution Sales Specialist - ITSM to join our Sales Department, building relationships with major clients and selling IT solutions across Microsoft, AWS, ITSM, and related services.

You will lead accounts, coordinate cross-functional teams, and drive revenue while maintaining a customer-centric focus. The role emphasizes long-term partnerships, target achievement, and strategic solution selling.