Information Technology Manager

makkah water safa; Saudi Arabia; On-site; SAR 180,000 - 260,000; Full time

Job summary

MAKKAH WATER SAFA in Jeddah seeks an Information Technology Manager to oversee IT infrastructure, systems, and applications, ensuring reliable, secure, and efficient operations across production, logistics, and administrative functions.

You will lead IT projects, manage vendors, enforce cybersecurity, implement policies, disaster recovery plans, and align technology with business goals.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Advanced certifications (e.g., Cisco, Microsoft, ITIL, security) are an advantage.
• Relevant experience in managing IT environments within manufacturing, FMCG, or industrial settings is beneficial.
• Strong analytical and problem-solving abilities.

Responsibilities

• Oversee IT infrastructure, networks, servers and systems.
• Supervise IT support and helpdesk activities.
• Coordinate maintenance, upgrades, and system integrations.
• Develop and implement IT policies, cybersecurity measures, backup and disaster recovery plans.
• Lead IT projects, manage vendors, and ensure scalability.

Skills

IT infrastructure management

Systems administration

Cybersecurity

IT project management

User support & training

Education

Bachelor's degree in IT/CS

Advanced certifications (Cisco, Microsoft, ITIL, security)

Tools

ERP systems

Production systems

Database management

Networks & servers hardware

Job description

Company Description

MAKKAH WATER SAFA was established in 1976 near the holy city of Makkah, in the Al-Shumaisi area, to provide high-quality drinking water at competitive prices to residents of Makkah and Jeddah, as well as pilgrims and visitors. The company sources its raw water from surrounding valleys and has built its production on advanced technologies and strict quality standards. Early technical supervision was provided by the French company Evian, ensuring modern production, packaging, and quality practices aligned with human health needs. Over time, MAKKAH WATER SAFA has grown from a local provider to a leading producer of bottled drinking water in Saudi Arabia and the broader region, exporting to GCC countries and other international markets. The company holds Saudi quality certification, ISO9002, SGS administrative quality certification, and is a member of the International Bottled Water Association (IBWA).

Role Description

The Information Technology Manager is a full-time, on-site role based in Jeddah. This role oversees the company's IT infrastructure, systems, and applications to ensure reliable, secure, and efficient operations that support production, logistics, and administrative functions. Key responsibilities include managing network and server environments, supervising IT support and helpdesk activities, and coordinating maintenance, upgrades, and system integrations. The manager will develop and implement IT policies, cybersecurity measures, backup and disaster recovery plans, and ensure compliance with relevant standards. The role also involves leading IT projects, managing vendors, optimizing systems for business needs, and collaborating with cross-functional teams to support operational improvement and scalability.

Qualifications

• Candidates should possess skills in IT infrastructure management, including servers, networks, and hardware maintenance.
• Candidates should possess skills in systems administration and application support, such as ERP systems, production systems, and database management.
• Candidates should possess skills in cybersecurity, data protection, access control, and backup and disaster recovery planning.
• Candidates should possess skills in IT project management, vendor coordination, budgeting, and resource planning.
• Candidates should possess skills in user support, troubleshooting, documentation, and training for technical and non-technical stakeholders.
• Bachelor's degree in Information Technology, Computer Science, or a related field; advanced certifications (e.g., Cisco, Microsoft, ITIL, security certifications) are an advantage.
• Relevant experience in managing IT environments within manufacturing, FMCG, or industrial settings is highly beneficial.
• Strong analytical and problem-solving abilities, with the