Information Technology Manager

MAKKAH WATER SAFA; Jeddah; On-site; SAR 240,000 - 420,000; Full time

Job summary

MAKKAH WATER SAFA is seeking an Information Technology Manager in Jeddah to oversee IT infrastructure, systems, and applications supporting production, logistics, and administration. You will manage networks, servers, and security while coordinating maintenance, upgrades, and system integrations.

The role includes leading IT projects, supervising helpdesk activities, vendor management, and developing robust cybersecurity, backup, and disaster recovery policies in a manufacturing context.

Qualifications

• Bachelor's degree in IT/CS or related field.
• Advanced certifications (Cisco, Microsoft, ITIL) are an advantage.
• Experience managing IT environments in manufacturing, FMCG, or industrial settings preferred.
• Strong networking, server, and systems administration skills.

Responsibilities

• Oversee IT infrastructure, networks, servers and applications.
• Manage IT support, helpdesk, and incident response.
• Coordinate maintenance, upgrades, and system integrations.
• Develop IT policies, cybersecurity measures, backup and disaster recovery plans.
• Lead IT projects and vendor relationships.

Skills

IT infrastructure

Systems administration

Cybersecurity

IT project management

Vendor management

User support

Documentation & training

Education

Bachelor's degree in IT/CS

IT certifications (Cisco/Microsoft/ITIL) advantageous

Tools

ERP systems

Database management

Backup and DR tools

Job description

Company Description:

MAKKAH WATER SAFA was established in 1976 near the holy city of Makkah in the Al-Shumaisi area, providing high-quality drinking water at competitive prices. The company holds Saudi quality certification, ISO9002, SGS administrative quality certification, and is a member of the International Bottled Water Association (IBWA).

Role Description:

The Information Technology Manager is a full-time, on‑site role based in Jeddah, overseeing IT infrastructure, systems, and applications to support production, logistics, and administrative functions. Key responsibilities include managing network and server environments, supervising IT support and helpdesk activities, coordinating maintenance, upgrades, and system integrations, developing IT policies, cybersecurity measures, backup and disaster recovery plans, and leading IT projects and vendor management.

Qualifications:

• Skills in IT infrastructure management, including servers, networks, and hardware maintenance.
• Skills in systems administration and application support, such as ERP systems, production systems, and database management.
• Skills in cybersecurity, data protection, access control, and backup and disaster recovery planning.
• Skills in IT project management, vendor coordination, budgeting, and resource planning.
• Skills in user support, troubleshooting, documentation, and training.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; advanced certifications (e.g., Cisco, Microsoft, ITIL) are an advantage.
• Relevant experience in managing IT environments within manufacturing, FMCG, or industrial settings.