In-Room Dining Supervisor — Guest Experience Leader

RAFFLES; Jeddah; On-site; SAR 40,000 - 55,000; Full time

Job summary

RAFFLES in Jeddah is seeking an Assistant In-Room Dining Manager to oversee operations and ensure an exceptional dining experience for guests. Responsibilities include managing staff, liaising between servers and guests, and maintaining high service standards.

The ideal candidate should have a proven track record in the food and beverage industry, preferably within a 5-star environment, demonstrate excellent customer service and communication skills, and be proficient in Microsoft Office. Strong organizational and attention to detail skills are essential.

Qualifications

• Excellent customer service skills are required.
• Previous experience in an Assistant Food & Beverage Manager/Supervisory role preferably in a 5 star/diamond environment.
• Clear & concise written and verbal communication skills in English are required.

Responsibilities

• Oversee the in-room dining operations and guest experience.
• Act as liaison between servers, guests, and kitchen.
• Prepare shift schedules according to hotel occupancy and special functions.

Skills

Customer service skills

Communication skills

Microsoft Office (Word, Excel)

Organizational skills

Attention to detail

Job description

RAFFLES in Jeddah is seeking an Assistant In-Room Dining Manager to oversee operations and ensure an exceptional dining experience for guests. Responsibilities include managing staff, liaising between servers and guests, and maintaining high service standards.

The ideal candidate should have a proven track record in the food and beverage industry, preferably within a 5-star environment, demonstrate excellent customer service and communication skills, and be proficient in Microsoft Office. Strong organizational and attention to detail skills are essential.