In-Room Dining Concierge & Guest Experience

Adeera Hotel group; Riyadh; On-site; SAR 30,000 - 40,000; Full time

Job summary

Adeera Hotel group is seeking an In-Room Dining Order Taker in Riyadh. This role involves receiving and processing food and beverage orders from hotel guests, ensuring timely deliveries while maintaining high service standards.

The ideal candidate will have excellent communication skills, attention to detail, and experience in customer service or hospitality. Responsibilities include coordinating with kitchen staff, promoting menu items, and providing exceptional guest service to enhance overall satisfaction.

Qualifications

• Previous experience in customer service or hospitality, preferably in the food and beverage industry.
• Excellent communication skills and customer-focused approach.
• Strong attention to detail and ability to multitask under pressure.

Responsibilities

• Receive and process food and beverage orders from hotel guests.
• Provide excellent customer service and address guest inquiries.
• Coordinate with kitchen and service teams to ensure timely order delivery.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Order processing

Education

High school diploma or equivalent

Tools

POS systems

Order management tools

Job description

Adeera Hotel group is seeking an In-Room Dining Order Taker in Riyadh. This role involves receiving and processing food and beverage orders from hotel guests, ensuring timely deliveries while maintaining high service standards.

The ideal candidate will have excellent communication skills, attention to detail, and experience in customer service or hospitality. Responsibilities include coordinating with kitchen staff, promoting menu items, and providing exceptional guest service to enhance overall satisfaction.