Lux Executive Lounge Concierge

Adeera Hotel group; Riyadh; On-site; SAR 93,738 - 131,233; Full time

Job summary

Adeera Hotel group in Riyadh is seeking an Executive Lounge Ambassador to provide exceptional service to guests in the executive lounge. Responsibilities include welcoming guests, handling inquiries, providing food and beverage service, and fostering guest relationships to enhance their experience.

The ideal candidate has previous hospitality experience, excellent communication skills, and a customer service orientation. Join us to deliver memorable guest experiences in a luxurious environment.

Qualifications

• Previous experience in guest relations or customer service in luxury hospitality.
• Ability to provide personalized service and recommendations.
• Proficiency in F&B service procedures.

Responsibilities

• Welcome guests and provide personalized greetings.
• Assist with inquiries and ensure a seamless stay.
• Serve food and beverages while ensuring guest preferences are met.
• Engage with guests to build rapport and enhance their experience.
• Collaborate with staff for efficient operations and service delivery.

Skills

Excellent interpersonal skills

Communication abilities

Customer service orientation

Attention to detail

Education

High school diploma or equivalent

Training in hospitality or guest services

Job description

Adeera Hotel group in Riyadh is seeking an Executive Lounge Ambassador to provide exceptional service to guests in the executive lounge. Responsibilities include welcoming guests, handling inquiries, providing food and beverage service, and fostering guest relationships to enhance their experience.

The ideal candidate has previous hospitality experience, excellent communication skills, and a customer service orientation. Join us to deliver memorable guest experiences in a luxurious environment.