Human Resources Operations Manager

Confidential; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Confidential is seeking an experienced Human Resources Operations Manager to lead HR operations across multiple business units and locations in Saudi Arabia. You will ensure compliant, efficient delivery of HR services through the employee lifecycle, with a focus on data accuracy, service quality, and employee experience.

The role requires 9–11 years in HR operations, leadership of ops teams, and strong proficiency in Arabic and English, HRIS, and government platforms.

Qualifications

• Bachelor's degree in HR, Business Administration, or related discipline.
• 9–11 years of progressive HR experience with strong HR operations focus.
• Experience leading HR operations teams and multi-unit environments.
• Experience supporting multiple locations or a multi-business environment.
• Strong knowledge of HRIS, employee data management, and government platforms.
• Solid knowledge of Saudi labor regulations and HR compliance.
• Proficient in Arabic and English.

Responsibilities

• Lead end-to-end HR operational services across multiple units and locations.
• Establish HR operations service standards, controls, escalation mechanisms, and SLAs.
• Govern employee data, personnel records, HR systems, and data confidentiality.
• Oversee lifecycle administration: joining, movements, contracts, amendments, separation.
• Ensure accurate HR transactions across HR systems, payroll, benefits, and government platforms.
• Translate HR policies into operating procedures and ensure consistent application.
• Oversee compensation and benefits administration including medical insurance operations.
• Govern HR government platforms, registrations, renewals, and regulatory requirements.
• Monitor workforce data, headcount, and manpower budget; report to HR leadership.
• Lead HR process improvement, standardization, automation, and service efficiency.

Skills

HR Operations

Employee Lifecycle Management

Data Governance

Regulatory Compliance

Process Improvement

Analytics

Team Leadership

Stakeholder Management

Problem Solving

Confidentiality

Education

Bachelor's degree in Human Resources, Business Administration, or related discipline

Tools

HRIS

Government Platforms

Payroll Systems

Job description

A leading and diversified organization is seeking an experienced Human Resources Operations Manager to lead and govern HR operational services across multiple business units and locations.

The role will be responsible for ensuring reliable, compliant, and efficient delivery of HR operations throughout the employee lifecycle, while maintaining high standards of data accuracy, regulatory compliance, service delivery, and employee experience.

Key Responsibilities

• Lead the end-to-end delivery of HR operational services across multiple business units and locations.
• Establish HR operations service standards, controls, escalation mechanisms, and service-level expectations.
• Govern employee data, personnel records, HR systems, and data confidentiality.
• Oversee employee lifecycle administration, including joining, internal movements, status changes, contracts, amendments, and separation.
• Ensure accurate and timely execution of HR transactions across HR systems, payroll, benefits, and relevant government platforms.
• Translate approved HR policies into practical operating procedures and ensure consistent application across the organization.
• Oversee compensation and benefits administration, including medical insurance operations and related employee transactions.
• Govern HR-related government platforms, registrations, renewals, documentation, and regulatory requirements.
• Monitor workforce data, headcount, approved positions, and manpower budget information, providing accurate reporting to HR leadership.
• Lead HR process improvement, standardization, automation, and service-efficiency initiatives.
• Analyze HR operational data and service trends to identify recurring issues and improve employee and manager experience.
• Lead, develop, and manage the HR Operations team, ensuring appropriate capability and coverage across critical processes.
• Provide operational HR guidance to managers and senior stakeholders on HR policies, procedures, and employee transactions. JD - Human Resources Operations… JD - Human Resources Operations…

Candidate Profile

• Bachelor's degree in Human Resources, Business Administration, or a related discipline.
• 9-11 years of progressive HR experience, with strong exposure to HR Operations and employee lifecycle administration.
• Proven experience managing HR operations teams.
• Experience supporting multiple business units, locations, or a multi-business environment.
• Strong practical experience with HRIS, employee data management, personnel records, and government HR platforms.
• Solid working knowledge of Saudi labor regulations and HR operational compliance.
• Experience in HR shared services or a diversified/holding-company environment is advantageous.
• Experience supporting employees across multiple locations, including outside Saudi Arabia, is an advantage.
• Experience in HR process improvement, standardization, or automation is preferred.
• Professional working proficiency in Arabic and English. JD - Human Resources Operations…

Core Competencies

• HR Operations & Employee Lifecycle Management
• HRIS & Employee Data Governance
• Saudi Labor Regulations & Government Platforms
• Compensation, Benefits & Insurance Administration
• Process Improvement & Automation
• HR Reporting & Analytics
• Team Leadership & Capability Development
• Stakeholder Management
• Problem Solving & Decision Making
• Confidentiality & Employee Data Protection JD - Human Resources Operations…