Hub Delivery Account Manager – Last Mile Ops

Amazon Thunder; Saudi Arabia; On-site; SAR 150,000 - 210,000; Full time

Job summary

Amazon’s Hub Delivery team is hiring an Account Manager to support Amazon's fast-growing delivery network. You will manage relationships with Hub Store partners, drive performance metrics, and oversee day-to-day Hub operations in our last mile stations.

Based in Saudi Arabia, you’ll bridge Amazon and Hub Store partners, supervise workflows, and work with On-The-Road Safety and Station Managers to ensure safety and process alignment.

Qualifications

• Experience with Excel and data analysis to assess performance drivers.
• Bachelor's degree is required.
• Fluent in English (speaking, reading, and writing).

Responsibilities

• Manage Hub Store relationships by providing guidance, conducting quality discussions, and ensuring operational compliance to protect Amazon's brand image and meet customer expectations
• Monitor and improve key performance indicators by analyzing data, identifying optimization opportunities, and implementing corrective actions to meet business targets
• Partner with On-The-Road (OTR) Safety and Station Managers to ensure business safety compliance and proper implementation of Last Mile processes within Delivery Stations
• Identify workflow inefficiencies and implement operational improvements at both network and individual Hub Store levels to enhance overall performance and customer experience

Skills

Excel

Data analysis

English fluency

Education

Bachelor's degree

Job description

Amazon’s Hub Delivery team is hiring an Account Manager to support Amazon's fast-growing delivery network. You will manage relationships with Hub Store partners, drive performance metrics, and oversee day-to-day Hub operations in our last mile stations.

Based in Saudi Arabia, you’ll bridge Amazon and Hub Store partners, supervise workflows, and work with On-The-Road Safety and Station Managers to ensure safety and process alignment.