Hub Delivery Channel Lead — Team Coach & Ops Driver

Amazon; Riyadh; On-site; SAR 250,000 - 420,000; Full time

Job summary

Amazon is seeking a Channel Team Lead – Hub Delivery to guide a team of ADEs responsible for onboarding and managing local retail partners within the Hub Delivery program. This leadership role blends field execution with strategic planning to ensure activation and performance targets are met, while upholding high delivery standards.

As coach and results driver, you will help the team overcome challenges, optimize operations, and scale the program across regions, fostering a culture of

Qualifications

• Experience in data analysis and problem solving.
• Bachelor's degree preferred.
• Operations management experience is a plus.

Responsibilities

• Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model.
• Provide hands-on coaching in prospecting, onboarding, and performance management.
• Foster a culture of accountability, commitment, and field excellence.
• Monitor team KPIs across operations, activation, and delivery quality.
• Identify systemic issues within territories and implement corrective action plans.
• Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality.
• Provide consolidated field insights to improve program design, partner experience, and scalability.

Skills

Data analysis

Coaching

Team leadership

Education

Bachelor's degree

Job description

Amazon is seeking a Channel Team Lead – Hub Delivery to guide a team of ADEs responsible for onboarding and managing local retail partners within the Hub Delivery program. This leadership role blends field execution with strategic planning to ensure activation and performance targets are met, while upholding high delivery standards.

As coach and results driver, you will help the team overcome challenges, optimize operations, and scale the program across regions, fostering a culture of