Hotel L&D Coordinator: Develop Talent & Training

Sofitel; Makkah Region; On-site; SAR 60,000 - 90,000; Full time

Job summary

Sofitel in Saudi Arabia is seeking a Learning & Development Coordinator to support the planning, coordination, and administration of training across the hotel. The role ensures staff receive required development opportunities in line with Sofitel and Accor standards, and with hotel objectives.

You will coordinate internal programs, induction, calendars, and budgets while maintaining records and reporting. Collaboration with managers, departments, and the People & Culture team is essential to

Qualifications

• Bachelor's degree in human resources, Business Administration, Hospitality Management, Education, or a related field.
• Minimum 2 years of relevant experience in training and development, preferably in a hotel environment.
• Excellent verbal and written communication skills in English.
• Good knowledge of training principles, learning methods, and employee development practices.
• Strong organizational and time-management skills.

Responsibilities

• Coordinate and support the implementation of the hotel's annual Learning & Development plan.
• Coordinate internal training programs, workshops, and learning activities for all departments.
• Prepare and maintain monthly training calendars and schedules.
• Coordinate induction and orientation programs for new employees.
• Support departmental trainers in preparing and delivering training sessions.
• Maintain and update training materials, presentations, manuals, and learning resources.
• Monitor employee attendance and participation in training programs.
• Follow up on external training programs and ensure effective application of learning in the workplace.
• Promote e-learning and digital learning platforms across the hotel.
• Assist in identifying training needs based on performance reviews, guest feedback, audits, and departmental requirements.
• Prepare training attendance sheets, evaluations, certificates, and related documentation.
• Prepare monthly Learning & Development reports and statistics.
• Maintain employee training files and ensure all required documentation is properly recorded.
• Assist with the preparation and monitoring of the Learning & Development budget.
• Ensure training activities comply with hotel and Accor standards.

Skills

Positive attitude

Organizational skills

Time management

Communication skills

Interpersonal skills

Teamwork

Coaching

Facilitation

Attention to detail

Multi-tasking

Adaptability

Education

Bachelor's degree in human resources, Business Administration, Hospitality Management, Education, or a related field

Tools

Microsoft Office

Job description

Sofitel in Saudi Arabia is seeking a Learning & Development Coordinator to support the planning, coordination, and administration of training across the hotel. The role ensures staff receive required development opportunities in line with Sofitel and Accor standards, and with hotel objectives.

You will coordinate internal programs, induction, calendars, and budgets while maintaining records and reporting. Collaboration with managers, departments, and the People & Culture team is essential to