Hospitality Training Lead — Elevate Guest Experience

Hilton; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Hilton in Riyadh is looking for a Training Manager to design, deliver and oversee hotel training programs that align with brand standards and guest service excellence.

You will lead sessions, monitor performance, maintain training records, and foster a positive learning culture across all departments.

If you are passionate about hospitality, integrity, leadership and teamwork, join Hilton to help elevate every guest stay.

Responsibilities

• Develop training programs aligned with corporate goals and industry standards.
• Cover topics such as harassment-free workplace, diversity, orientation, leadership, and service.
• Monitor performance through meetings with managers, trainers, and staff.
• Review initiatives, identify improvements, and implement solutions.
• Track, maintain, and audit training records in designated systems.
• Oversee department-specific programs like alcohol awareness, food safety, skills checklists.

Job description

Hilton in Riyadh is looking for a Training Manager to design, deliver and oversee hotel training programs that align with brand standards and guest service excellence.

You will lead sessions, monitor performance, maintain training records, and foster a positive learning culture across all departments.

If you are passionate about hospitality, integrity, leadership and teamwork, join Hilton to help elevate every guest stay.