Hospitality & Retail Services Coordinator - Saudi Arabia

Eram Talent; Jeddah; On-site; SAR 112,000 - 179,000; Full time

Job summary

Eram Talent is seeking an experienced Hospitality & Retail Services Coordinator to oversee daily operations across hospitality, retail, and catering services at KAUST facilities in Jeddah. You will coordinate service delivery, support promotional strategies, and manage contracts with vendors.

The role requires a Bachelor’s degree in hospitality or related field and 3–5 years of operational experience, with strong Arabic and English communication, organizational skills, and a focus on safety,

Qualifications

• Bachelor’s degree in Hospitality Management or related field.
• 3–5 years of operational experience in hospitality, retail, or catering with HSE exposure.
• Fluent in Arabic and English (spoken and written).
• Strong organizational and multitasking abilities.

Responsibilities

• Coordinate daily operations for hospitality, retail, and catering services to ensure seamless service delivery.
• Support marketing and promotional strategies for retail outlets and catering services.
• Assist in developing plans for retail merchandising, catering menus, and service enhancements.
• Liaise with service providers to maintain high standards in hospitality, retail, and catering operations.
• Monitor compliance with health, safety, and hygiene standards across all service areas.
• Assist in budget monitoring and cost control for hospitality, retail, and catering operations.
• Organize and support community events, pop-up shops, and catering services to enrich the KAUST experience.

Skills

Bilingual Arabic English

Customer-focused

Communication skills

MS Office

Education

Bachelor’s degree in Hospitality Management

Tools

Service management systems

Job description

Eram Talent, a leading talent acquisition company, is seeking an experienced Hospitality & Retail Services Coordinator. The Hospitality & Retail Coordinator supports the effective coordination and execution of daily operations across hospitality, retail, and catering services. This role involves managing service quality, ensuring compliance with safety and contractual standards, and enhancing customer satisfaction. The coordinator works closely with service providers, internal teams, and stakeholders to deliver seamless operations and implement service improvements.

• Coordinate daily operations for hospitality, retail, and catering services to ensure seamless service delivery.
• Support the execution of marketing and promotional strategies for retail outlets and catering services.
• Assist in developing and implementing plans for retail merchandising, catering menus, and service enhancements.
• Liaise with service providers to maintain high standards in hospitality, retail, and catering operations.
• Monitor compliance with health, safety, and hygiene standards across all service areas.
• Assist in preparing and managing service contracts and lease agreements for retail and catering vendors.
• Organize and support community events, pop-up shops, and catering services to enrich the KAUST experience.
• Conduct regular inspections of retail, hospitality, and catering facilities to ensure quality and compliance.
• Gather and analyze customer feedback to identify areas for improvement.
• Coordinate retail and catering services for the university.
• Manage inventory tracking and stock level optimization for retail and catering supplies.
• Assist in budget monitoring and cost control for hospitality, retail, and catering operations.
• Provide operational support for future retail and hospitality developments.

• Bachelor’s degree in Hospitality Management, Business Administration, Retail Management, or related field.
• Minimum of 3-5 years of relevant operational experience in hospitality, retail, or catering industries with experience in HSE.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and service management systems.
• Excellent communication skills in Arabic and English (spoken and written).
• Customer service orientation with the ability to collaborate across teams.
• Problem-solving skills and adaptability in dynamic environments.
• Financial and contract management understanding.