Hospitality & Retail Services Coordinator

Client of Eram Talent; Jeddah; On-site; SAR 134,000 - 179,000; Full time

Job summary

Eram Talent is seeking an experienced Hospitality & Retail Services Coordinator to support daily operations across hospitality, retail, and catering services. You will manage service quality, ensure safety compliance, and collaborate with service providers and internal teams to enhance customer satisfaction.

This role emphasizes coordination, vendor liaison, and attention to health and hygiene standards, with a focus on delivering seamless KAUST experiences and event support.

Qualifications

• Bachelor's degree in hospitality, business, retail or related field.
• Minimum 3–5 years of operational experience in hospitality, retail or catering.
• Strong organizational and multitasking abilities.
• Fluent in Arabic and English, written and spoken.

Responsibilities

• Coordinate daily operations for hospitality, retail, and catering to ensure seamless service delivery.
• Support the execution of marketing and promotional strategies for retail and catering outlets.
• Assist in developing plans for retail merchandising and catering menus.
• Liaise with service providers to maintain high standards across operations.
• Monitor health, safety and hygiene standards across all service areas.
• Assist in preparing and managing service contracts and lease agreements.

Skills

Organizational skills

Multitasking

Arabic & English communication

Education

Bachelor's degree in Hospitality Management / Business Admin / Retail Management

Tools

Microsoft Office

Service management systems

Job description

Job Summary

Eram Talent a leading talent acquisition company is seeking an experienced Hospitality amp Retail Services Coordinator The Hospitality amp Retail Coordinator supports the effective coordination and execution of daily operations across hospitality retail and catering services This role involves managing service quality ensuring compliance with safety and contractual standards and enhancing customer satisfaction The coordinator works closely with service providers internal teams and stakeholders to deliver seamless operations and implement service improvements.

Key Responsibilities

• Coordinate daily operations for hospitality retail and catering services to ensure seamless service delivery
• Support the execution of marketing and promotional strategies for retail outlets and catering services
• Assist in developing and implementing plans for retail merchandising catering menus and service enhancements
• Liaise with service providers to maintain high standards in hospitality retail and catering operations
• Monitor compliance with health safety and hygiene standards across all service areas
• Assist in preparing and managing service contracts and lease agreements for retail and catering vendors
• Organize and support community events pop-up shops and catering services to enrich the KAUST experience
• Conduct regular inspections of retail hospitality and catering facilities to ensure quality and compliance
• Gather and analyze customer feedback to identify areas for improvement
• Coordinate retail and catering services for the university
• Manage inventory tracking and stock level optimization for retail and catering supplies
• Assist in budget monitoring and cost control for hospitality retail and catering operations
• Provide operational support for future retail and hospitality developments

Qualifications

• Bachelor s degree in Hospitality Management, Business Administration, Retail Management, or related field
• Minimum of 3-5 years of relevant operational experience in hospitality, retail, or catering industries with experience in HSE
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office and service management systems
• Excellent communication skills in Arabic and English (spoken and written)
• Customer service orientation with the ability to collaborate across teams
• Problem-solving skills and adaptability in dynamic environments
• Financial and contract management understanding