Hospitality & Retail Services Specialist

Client of Eram Talent; Jeddah; On-site; SAR 201,000 - 335,000; Full time

Job summary

KAUST seeks a Hospitality & Retail Services Specialist to support campus hospitality and retail operations, focusing on managing retail leasing, coordinating tenants and catering providers, and ensuring food safety and service standards across KAUST facilities.

The role covers inspections, vendor onboarding, and monitoring compliance with hygiene, HSE, and service metrics while collaborating with internal departments to enhance the overall campus experience.

Qualifications

• Bachelor's degree in Business, Property Management, Marketing, Hospitality, or a related field.
• 3-5 years of relevant experience in hospitality operations, retail management, commercial property leasing, or a similar role.
• Experience in retail inspections, food safety, hygiene, HSE compliance, or hospitality quality standards preferred.
• Fluency in English and Arabic.

Responsibilities

• Manage retail leasing activities including identifying potential tenants preparing proposals and supporting lease negotiations
• Coordinate retailer onboarding inspections operational readiness compliance and clearance processes
• Monitor retail outlets to ensure compliance with hospitality hygiene food safety HSE and service standards
• Manage relationships with retail tenants catering providers and internal departments
• Support the planning and development of retail spaces from feasibility and design to construction and commissioning
• Conduct market benchmarking and prepare financial and operational reports related to retail services
• Coordinate catering services for KAUST events business functions and community activities
• Monitor customer feedback address service concerns and support improvements in the overall community experience

Skills

Fluent English

Arabic language

Education

Bachelor's degree in Business, Property Management, Marketing, Hospitality, or related field

Job description

We are looking for a Hospitality amp Retail Services Specialist to support hospitality and retail operations at KAUST The role will focus on managing retail leasing activities coordinating tenants and catering providers conducting inspections ensuring food safety and service standards and supporting the smooth operation of retail and hospitality facilities across the campus and Thuwal Corniche

Key Responsibilities

• Manage retail leasing activities including identifying potential tenants preparing proposals and supporting lease negotiations
• Coordinate retailer onboarding inspections operational readiness compliance and clearance processes
• Monitor retail outlets to ensure compliance with hospitality hygiene food safety HSE and service standards
• Manage relationships with retail tenants catering providers and internal departments
• Support the planning and development of retail spaces from feasibility and design to construction and commissioning
• Conduct market benchmarking and prepare financial and operational reports related to retail services
• Coordinate catering services for KAUST events business functions and community activities
• Monitor customer feedback address service concerns and support improvements in the overall community experience

Qualifications

Bachelor s degree in Business, Property Management, Marketing, Hospitality, or a related field. 3 5 years of relevant experience in hospitality operations, retail management, commercial property leasing, or a similar role. Experience in retail inspections, food safety, hygiene, HSE compliance, or hospitality quality standards is highly preferred. Experience in retail leasing, tenant relations, lease administration, or commercial property management. Knowledge of hospitality operations, catering services, and customer experience management. Strong communication and stakeholder management skills. Ability to manage multiple activities, coordinate with different teams, and maintain operational standards. Fluency in English and Arabic is required.