Hospitality & Retail Operations Specialist

Client of Eram Talent; Jeddah; On-site; SAR 134,000 - 179,000; Full time

Job summary

Eram Talent is seeking an experienced Hospitality & Retail Services Coordinator to support daily operations across hospitality, retail, and catering services. You will manage service quality, ensure safety compliance, and collaborate with service providers and internal teams to enhance customer satisfaction.

This role emphasizes coordination, vendor liaison, and attention to health and hygiene standards, with a focus on delivering seamless KAUST experiences and event support.

Qualifications

• Bachelor's degree in hospitality, business, retail or related field.
• Minimum 3–5 years of operational experience in hospitality, retail or catering.
• Strong organizational and multitasking abilities.
• Fluent in Arabic and English, written and spoken.

Responsibilities

• Coordinate daily operations for hospitality, retail, and catering to ensure seamless service delivery.
• Support the execution of marketing and promotional strategies for retail and catering outlets.
• Assist in developing plans for retail merchandising and catering menus.
• Liaise with service providers to maintain high standards across operations.
• Monitor health, safety and hygiene standards across all service areas.
• Assist in preparing and managing service contracts and lease agreements.

Skills

Organizational skills

Multitasking

Arabic & English communication

Education

Bachelor's degree in Hospitality Management / Business Admin / Retail Management

Tools

Microsoft Office

Service management systems

Job description

Eram Talent is seeking an experienced Hospitality & Retail Services Coordinator to support daily operations across hospitality, retail, and catering services. You will manage service quality, ensure safety compliance, and collaborate with service providers and internal teams to enhance customer satisfaction.

This role emphasizes coordination, vendor liaison, and attention to health and hygiene standards, with a focus on delivering seamless KAUST experiences and event support.