Healthcare IT Help Desk Technician
National Medical Care
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Job summary
National Medical Care is seeking an IT Support professional to handle hardware and software maintenance across hospital workstations, servers, printers, scanners and peripherals. You will document monthly preventive maintenance and assist with network installation and troubleshooting.
The role requires 2+ years in a large hospital setting, Windows environment experience and strong English communication. Arabic is a plus and a flexible, team-oriented attitude is expected.
Qualifications
- Minimum of two years diploma in Computer Hardware and Networking Technology.
- Registration with Saudi Council for Engineering (SCE).
- Two years of hospital IT support experience preferred.
- Experience with troubleshooting PCs, servers, printers, scanners, and network equipment.
- Fluency in written and spoken English; Arabic knowledge is a plus.
Responsibilities
- Maintain hardware and software, troubleshoot and repair PCs, servers, printers, scanners and peripherals.
- Document monthly preventive maintenance of equipment.
- Install and configure software on workstations.
- Perform network installation, testing, and maintenance.
- Troubleshoot Citrix system and support users.
- Collaborate with supervisors and hospital staff to ensure uptime.
Skills
Education
Tools
Job description
National Medical Care is seeking an IT Support professional to handle hardware and software maintenance across hospital workstations, servers, printers, scanners and peripherals. You will document monthly preventive maintenance and assist with network installation and troubleshooting.
The role requires 2+ years in a large hospital setting, Windows environment experience and strong English communication. Arabic is a plus and a flexible, team-oriented attitude is expected.
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