Guest Services & Reservations Coordinator

St. Regis Hotels & Resorts; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

St. Regis Hotels & Resorts on Ummahat Island, Red Sea, Saudi Arabia, is seeking an administrative professional to greet guests, handle inquiries by phone and email, and support reservations and records.

You will perform data entry, prepare letters and documents, maintain confidentiality, and collaborate with colleagues to ensure seamless guest service and smooth hotel operations. This is a full-time, on-site role with a focus on professionalism and accuracy.

Responsibilities

• Serve as the point of contact for clients by phone and email to respond to questions.
• Enter and retrieve information in computer systems to update reservations and guest records.
• Prepare letters, memos, and other documents using word processing and spreadsheets.
• Maintain confidentiality and protect company assets while adhering to policy.
• Welcome guests and ensure professional appearance and etiquette.
• Assist with teamwork and report accidents or unsafe conditions.

Job description

St. Regis Hotels & Resorts on Ummahat Island, Red Sea, Saudi Arabia, is seeking an administrative professional to greet guests, handle inquiries by phone and email, and support reservations and records.

You will perform data entry, prepare letters and documents, maintain confidentiality, and collaborate with colleagues to ensure seamless guest service and smooth hotel operations. This is a full-time, on-site role with a focus on professionalism and accuracy.