Guest Services Bell Attendant

Rotana Hotels; Jeddah; On-site; SAR 28,000 - 39,000; Full time

Job summary

Rotana Hotels in Jeddah seeks a dynamic Front Office Bell Attendant to deliver outstanding guest service and ensure a memorable stay for guests. You will greet guests, coordinate with hotel departments, and manage luggage with care, from arrival through departure.

The ideal candidate holds a hospitality diploma or concierge training, with excellent English and strong interpersonal skills, plus a proactive, customer-driven attitude.

Qualifications

• Diploma in hospitality or vocational training in concierge is required.
• Good English communication skills with strong interpersonal abilities.
• Customer-focused, proactive and courteous demeanor.

Responsibilities

• Greet guests professionally and deliver friendly service from arrival to departure.
• Coordinate with departments to ensure smooth service delivery.
• Maintain knowledge of the hotel and local services.
• Handle guest messages, mail and packages professionally.
• Deliver newspapers to rooms and ensure concierge desk and store room are organized.

Skills

Customer service

Interpersonal skills

English communication

Education

Diploma in hospitality or concierge training

Job description

Rotana Hotels in Jeddah seeks a dynamic Front Office Bell Attendant to deliver outstanding guest service and ensure a memorable stay for guests. You will greet guests, coordinate with hotel departments, and manage luggage with care, from arrival through departure.

The ideal candidate holds a hospitality diploma or concierge training, with excellent English and strong interpersonal skills, plus a proactive, customer-driven attitude.