Guest Services Call Specialist

Delta Hotels and Resorts®; Jeddah; On-site; SAR 27,900 - 39,060; Full time

Job summary

Delta Hotels and Resorts® is looking for a full-time position in Guest Services at their Jeddah location. The role involves answering guest calls, processing requests, and ensuring guest satisfaction while adhering to company policies.

Candidates should have a high school diploma or equivalent. This position does not require prior related work or supervisory experience. The hotel fosters a supportive environment valuing diverse backgrounds and creating equal opportunities.

Qualifications

• No related work experience is required.
• No supervisory experience is required.

Responsibilities

• Answer, record, log, and process all guest calls and requests.
• Operate telephone switchboard station and respond to guest inquiries.
• Follow company policies and ensure guest satisfaction.

Education

High school diploma or G.E.D. equivalent

Job description

Delta Hotels and Resorts® is looking for a full-time position in Guest Services at their Jeddah location. The role involves answering guest calls, processing requests, and ensuring guest satisfaction while adhering to company policies.

Candidates should have a high school diploma or equivalent. This position does not require prior related work or supervisory experience. The hotel fosters a supportive environment valuing diverse backgrounds and creating equal opportunities.