Guest Relations Specialist - Luxury Hotel

FUTURE CONNECT; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

FUTURE CONNECT represents a prestigious hotel in Riyadh and seeks a Guest Relations Officer to deliver exemplary guest experiences. The role emphasizes professional service, warm hospitality, and strong English communication to engage guests and resolve inquiries.

The ideal candidate will bring prior guest relations or front office exposure, maintain a polished appearance, and uphold a guest-centric attitude in a luxury hotel setting.

Qualifications

• Previous experience in Guest Relations, Hospitality, Front Office, or Customer Service.
• Excellent communication and interpersonal skills.
• Strong English communication skills.
• Professional appearance and customer-focused attitude.
• Experience in a luxury or 5-star hotel is a plus.

Responsibilities

• Ensure an outstanding experience for guests.
• Represent the hotel in a professional and courteous manner.

Skills

Guest relations

Hospitality

Front Office

Customer service

English communication

Professional appearance

Interpersonal skills

Job description

FUTURE CONNECT represents a prestigious hotel in Riyadh and seeks a Guest Relations Officer to deliver exemplary guest experiences. The role emphasizes professional service, warm hospitality, and strong English communication to engage guests and resolve inquiries.

The ideal candidate will bring prior guest relations or front office exposure, maintain a polished appearance, and uphold a guest-centric attitude in a luxury hotel setting.