Global Safety Officer – Freight & Logistics

DHL Global Forwarding; Dammam; On-site; SAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Job summary

DHL Global Forwarding in Dammam, Saudi Arabia, is seeking a Safety Officer to strengthen our global logistics operations. You will implement safety procedures, monitor compliance, and support day-to-day freight activities.

The ideal candidate holds a bachelor’s degree and 4+ years of experience, with a proactive mindset and the ability to collaborate across teams to reduce risks and ensure secure shipments.

Qualifications

• Bachelor’s degree or equivalent experience/qualification.
• More than 4 years of experience.
• Experience in logistics or safety roles preferred.

Responsibilities

• Execute customer operations plans and processes to deliver efficient logistics processes.
• Execute, manage and update orders received via the system including special and non-assigned orders.
• Ensure flow of goods and information across a customer’s global supply chain and provide resolution for order/ delivery issues.
• Support sales team and respond to operations related requests from the sales team such as quotation and exception deal management.
• Undertake delivery of cartage tours and monitor tour profitability, service quality and timelines.
• Respond to customer enquiries, including visits and understanding customer requirements.
• Track available capacities and ensure optimum utilization as per objectives.
• Resolve issues in operational activities and report events and exceptions to management.
• Draft reports related to customer inquiries, sales trends, customer complaints and delivery problems.
• Interact with other logistics operations departments to ensure smooth operations.
• Comply with operating standards to provide cost-effective, superior customer service.
• Study and resolve day-to-day customer operations issues and improve efficiency.
• Coordinate with other departments and external providers.

Education

Bachelor’s Degree or equivalent

Job description

DHL Global Forwarding in Dammam, Saudi Arabia, is seeking a Safety Officer to strengthen our global logistics operations. You will implement safety procedures, monitor compliance, and support day-to-day freight activities.

The ideal candidate holds a bachelor’s degree and 4+ years of experience, with a proactive mindset and the ability to collaborate across teams to reduce risks and ensure secure shipments.