Front Desk Guest Experience | Warm Welcomes & Service

Hilton; Saudi Arabia; Remote; SAR 56,000 - 89,000; Full time

Job summary

Hilton in Saudi Arabia is seeking a Front Office Receptionist to ensure smooth check-in and check-out, greet guests with warmth, and provide accurate information about hotel services and local area offerings.

You will use your hospitality knowledge to upsell hotel amenities, handle guest inquiries with care, and maintain a welcoming lobby environment, contributing to memorable stays for every guest and sustaining Hilton's renowned service standards.

Qualifications

• Experience in hospitality or front desk roles.
• Strong communication and guest-service mindset.
• Ability to handle payments and POS systems.

Responsibilities

• Greet guests and manage check-in/out with accuracy.
• Provide information on hotel services and local area.
• Offer upsell opportunities to maximize revenue.
• Respond promptly to guest requests with courtesy.

Skills

Customer service

Guest relations

Communication skills

Upselling techniques

Job description

Hilton in Saudi Arabia is seeking a Front Office Receptionist to ensure smooth check-in and check-out, greet guests with warmth, and provide accurate information about hotel services and local area offerings.

You will use your hospitality knowledge to upsell hotel amenities, handle guest inquiries with care, and maintain a welcoming lobby environment, contributing to memorable stays for every guest and sustaining Hilton's renowned service standards.