Fine-Dining FOH Supervisor | GCC Hospitality Leader

Noir KSA; Riyadh; On-site; SAR 39,000 - 56,000; Full time

Benefits offered by this job

Shared accommodation

Transportation

Duty meal

Live-out option

Job summary

Noir KSA in الرياض is seeking an experienced Restaurant Supervisor to oversee daily floor operations and guest-service delivery, reporting to the Restaurant Manager. This role bridges the service team with management, upholding brand standards across GCC locations.

Requirements include 3–5 years of progressive FOH experience in upscale settings (1–2 years in leadership), GCC hospitality background preferred, hospitality degree, and GCC-compliant food hygiene certification.

Qualifications

• 3–5 years of progressive FOH experience in upscale or fine-dining environments, including 1–2 years in a leadership role.
• Prior GCC or Middle Eastern hospitality experience strongly preferred.
• Diploma or degree in Hospitality or Hotel Management preferred; food hygiene certification (GCC-compliant) required.
• Strong leadership and communication skills in English; Arabic or additional languages are an advantage.
• Deep understanding of GCC cultural etiquette and Islamic hospitality values.
• Calm, solutions-focused temperament with the ability to handle high-pressure situations gracefully.

Responsibilities

• Lead and direct the FOH team throughout each service period, managing floor sections, table assignments, and service pace
• Act as the senior guest contact on the floor — greeting VIPs, resolving complaints, and handling special requests with professionalism and cultural sensitivity
• Conduct pre-service briefings covering specials, allergens, reservations, and service expectations; ensure team readiness before every service
• Coach team members in real time on service technique, upselling, menu knowledge, and brand standards
• Oversee reservations, walk-ins, and table allocation to optimise covers and minimise wait times, coordinating with kitchen and bar teams
• Enforce grooming, uniform, and conduct standards; maintain GCC regulatory and hygiene compliance
• Support the Restaurant Manager with shift reports, cover tracking, performance observations, and continuous improvement initiatives

Skills

Leadership

Communication

English

GCC etiquette awareness

Education

Diploma or degree in Hospitality or Hotel Management

GCC-compliant food hygiene certification

Job description

Noir KSA in الرياض is seeking an experienced Restaurant Supervisor to oversee daily floor operations and guest-service delivery, reporting to the Restaurant Manager. This role bridges the service team with management, upholding brand standards across GCC locations.

Requirements include 3–5 years of progressive FOH experience in upscale settings (1–2 years in leadership), GCC hospitality background preferred, hospitality degree, and GCC-compliant food hygiene certification.