F&B Host / Hostess

Accorhotel; Medina; On-site; SAR 4,500 - 7,500; Full time

Job summary

SLS The Red Sea is seeking an F&B Host/Hostess to warmly welcome guests and guide them through their dining journey. You will manage seating, reservations, and guest flow while upholding SLS standards of service excellence.

Ideal candidates offer 1–2 years in guest-facing roles, strong English skills and a polished, professional appearance, with Arabic knowledge considered a plus. Weekend/evening availability may be required.

Qualifications

• 1–2 years in a guest-facing role, preferably luxury hospitality.
• High school diploma or equivalent.
• Excellent English; Arabic skills are highly desirable.
• Confident, welcoming and professional personality.
• Ability to stay calm and organized during busy service.

Responsibilities

• Welcome guests in a warm, professional manner.
• Manage seating, reservations, and dining flow.
• Coordinate with service team to meet guest requests.
• Maintain knowledge of menus, events, and seating.
• Handle inquiries and feedback professionally, escalate when needed.
• Keep host stand neat and welcoming throughout service.
• Use reservation systems to manage guest details and seating plans.
• Answer calls and assist with inquiries and bookings.
• Coordinate with kitchen, service and bar for smooth flow.
• Assist with side duties like menu prep and table resets.

Skills

English proficiency

Arabic language desirable

Guest service orientation

Professional appearance

Education

High school diploma or equivalent

Tools

POS systems

Reservation platforms

Job description

At SLS The Red Sea we don t just welcome guests we create unforgettable first impressions As a F amp B Host Hostess you will play a key role in delivering exceptional guest experiences by warmly welcoming guiding and assisting guests throughout their dining journey As the face of the restaurant you will create a refined and personalized arrival experience that reflects the bold stylish and vibrant spirit of SLS Working closely with the F amp B team you will support smooth front-of-house operations by managing guest flow reservations seating arrangements and ensuring every guest interaction reflects SLS standards service excellence and genuine hospitality

Key Responsibilities

• Welcome and engage guests in a warm professional and confident manner aligned with SLS service standards
• Manage guest seating, table allocations and dining flow based on reservations and walk-in guests
• Coordinate with the service team to accommodate guest requests and ensure expectations are met
• Maintain strong knowledge of menus, special events, seating arrangements and guest preferences
• Handle guest inquiries, feedback and concerns professionally, escalating when required
• Maintain an organized and welcoming host stand and reception area throughout service
• Manage reservations accurately using restaurant reservation systems including guest details and seating plans
• Confirm reservation information and communicate updates with relevant team members
• Answer phone calls professionally and assist guests with inquiries and bookings
• Coordinate with the kitchen, service and bar teams to support efficient service flow
• Assist with side duties such as menu preparation, table resets and maintaining the entrance area
• Maintain SLS grooming and appearance standards while representing the brand with confidence and professionalism
• Follow all health, safety, hygiene and company service standards
• Contribute to a positive team environment through collaboration and effective communication

Company Description Qualifications

• Minimum of 1 2 years experience in a guest-facing role, preferably within a luxury hotel, upscale restaurant, or lifestyle hospitality environment.
• High school diploma or equivalent required; hospitality-related education is an advantage.
• Excellent communication skills in English; Arabic language skills are highly desirable.
• Confident, welcoming, and professional personality with a passion for guest service.
• Ability to manage busy service periods while remaining calm, organized, and attentive.
• Experience using POS systems and reservation platforms is an advantage.
• Flexible availability to work weekends, evenings, and holidays as required.
• Well-groomed and professional appearance in line with SLS brand standards.