Enterprise Accounts Growth Manager

WebEngage; Riyadh; On-site; SAR 180,000 - 320,000; Full time

Benefits offered by this job

MacBook for Engagers (Learning is a…)

Medical insurance + mental health and

Contemporary Leave Policy

Job summary

WebEngage is seeking an experienced enterprise account manager in Riyadh to lead top client relationships and drive revenue growth within a SaaS environment. You will map opportunities, conduct executive reviews, and collaborate with cross-functional teams to deliver value and new analytics capabilities.

The role emphasizes strategic account planning, stakeholder management, and proactive risk identification to ensure client success and long-term partnerships in a fast-growing SaaS company.

Qualifications

• 4+ years of experience with at least 4 years relevant work experience in a customer-facing role (customer success or account management) in a SaaS setup.
• Domain - Experience with analytics, data, databases or business intelligence preferred
• Go-Getter - Willing to go the extra mile with a strong work ethic; self-directed and resourceful

Responsibilities

• Manage top enterprise accounts and drive revenue.
• Responsible for managing existing business and cross/up-sell in same account as well as group accounts (Automation, Consumables, Custom Analytics, etc).
• Strategic account mapping at different levels to establish and nurture relationships with key stakeholders at the client side including CXOs.
• Participate in and conduct Executive Business Reviews (EBRs).
• Analyse business potential, conceptualize and execute strategies to drive sales and achieve desired targets.
• Implement processes to improve on the quality of deliverables and reduce turnaround time.
• Responsible for conflict resolution and compliance on client deliverables and revenue.
• Identification of client goals and representing their interest to internal teams.
• Work closely with the project and CSM team in order to maintain a continuous knowledge of project/account status so as to identify potential issues and/or opportunities related to the project/account.
• Proactively identify any risk in Enterprise accounts.
• Help drive customer references and case studies, and increase speaker participation, etc.
• Provide strong account management to existing clients, offering support and keeping them abreast of new products and services that could be of value to their business

Skills

Customer-facing

SaaS experience

Self-directed

Communication

Go-Getter

Digital marketing knowledge

Education

MBA (Master's in Business Administration)

Job description

WebEngage is seeking an experienced enterprise account manager in Riyadh to lead top client relationships and drive revenue growth within a SaaS environment. You will map opportunities, conduct executive reviews, and collaborate with cross-functional teams to deliver value and new analytics capabilities.

The role emphasizes strategic account planning, stakeholder management, and proactive risk identification to ensure client success and long-term partnerships in a fast-growing SaaS company.